Porter

Senior Director, Provider Network

Porter

full-time

Posted on:

Location: Illinois • 🇺🇸 United States

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Job Level

Senior

About the role

  • Lead strategy, design, and operational execution of a national NP and LPN provider network for in-home and virtual health assessments.
  • Develop network strategies to align capacity with member demand while maintaining availability, timeliness, and regional coverage.
  • Drive provider engagement, satisfaction, onboarding, retention, and high utilization through scheduling and demand forecasting.
  • Lead and manage Practice Coordinators and Managers to support assigned providers and standardize workflows.
  • Ensure clinical and operational compliance with internal policies, regulatory requirements, payer commitments, and state licensure.
  • Monitor KPIs (availability, completion rates, quality metrics, member satisfaction) and establish reporting dashboards.
  • Own end-to-end credentialing and oversee clinical coding to ensure accuracy and compliance with risk adjustment and quality programs.
  • Lead, develop, and mentor network operations managers, credentialing specialists, and coding professionals and represent network at the executive level.

Requirements

  • 10+ years of progressive leadership experience in provider network management, clinical operations, or related healthcare delivery functions.
  • Proven success leading distributed clinical networks (NPs, LPNs, or similar) with both in-home and virtual care delivery.
  • Operational knowledge of credentialing, coding, and compliance standards preferred.
  • Experience leading provider support functions (practice coordinators, dynamic resource management, or provider operations teams).
  • Strong data-driven operator with a track record of using KPIs and analytics to drive accountability and performance.
  • Exceptional leadership, communication, and relationship-building skills across internal teams and external partners.
  • Bachelor's degree required; Master's degree in healthcare administration, business, or related field preferred.
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