Career Program Specialist – Admissions Representative

Porter and Chester Institute

Career Program Specialist guiding prospective students in exploring career training options. Utilizing communication skills and customer service experience for meaningful engagement.

Posted 7/16/2026full-timeWorcester • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and relationship-building skills while guiding prospective students through the admissions process. Proficient in using common software programs to document interactions and collaborate effectively with various teams.

Highest-signal resume keywords

Sales ExperienceCustomer Service ExperienceStrong Communication SkillsRelationship-Building SkillsGoal-Oriented

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

DocumentationAdmissions Process GuidanceConsultative ConversationsCampus ToursInformation Sessions

Soft Skills

Listening SkillsTrust BuildingCollaboration

Tools & Technologies

MS WordMS ExcelMS Outlook

Certifications & Qualifications

High School DiplomaGED

About the role

Key responsibilities & impact

Speak with prospective students by phone, in person, and virtually about career goals and educational options
Guide applicants through the admissions process from inquiry to enrollment
Build trust through consultative, student-focused conversations — not high-pressure tactics
Conduct campus tours and information sessions
Accurately document student interactions and progress in our systems
Collaborate with Financial Aid, Academic, and Student Services teams

Requirements

What you’ll need

High School Diploma or GED
Minimum 2 years of sales or customer service experience
Strong communication, listening, and relationship-building skills
Comfort working with goals, follow-ups, and deadlines
Ability to use common software programs (MS Word/Excel/Outlook etc.)

Benefits

Comp & perks

Paid training
Ongoing professional development