Career Program Specialist, Admissions Representative

Porter and Chester Institute

Career Program Specialist guiding prospective students through the admissions process at Porter and Chester Institute. Utilizing strong people skills to connect individuals with meaningful education opportunities.

Posted 7/9/2026full-timeChicopee • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $24 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and relationship-building skills while guiding prospective students through the admissions process. Proficient in using common software programs to document interactions and collaborate effectively with various teams.

Highest-signal resume keywords

Sales ExperienceCustomer Service ExperienceStrong Communication SkillsRelationship-Building SkillsKnowledge of Post-Secondary Education

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

High School DiplomaGEDAssociate’s DegreeGoal ManagementFollow-Up Management

Soft Skills

Listening SkillsTrust BuildingConsultative Approach

Tools & Technologies

MS WordMS ExcelMS Outlook

Industry Keywords

Admissions ProcessCareer GoalsEducational OptionsCampus ToursInformation Sessions

About the role

Key responsibilities & impact

Speak with prospective students by phone, in person, and virtually about career goals and educational options
Guide applicants through the admissions process from inquiry to enrollment
Build trust through consultative, student-focused conversations — not high-pressure tactics
Conduct campus tours and information sessions
Accurately document student interactions and progress in our systems
Collaborate with Financial Aid, Academic, and Student Services teams

Requirements

What you’ll need

High School Diploma or GED
Minimum 2 years of sales or customer service experience
Strong communication, listening, and relationship-building skills
Comfort working with goals, follow-ups, and deadlines
Ability to use common software programs (MS Word/Excel/Outlook etc.)
Associate’s degree preferred
Knowledge of post-secondary or career-focused education preferred

Benefits

Comp & perks

Paid training and ongoing professional development