Mortgage Loan Officer

Point Mortgage Corporation

Mortgage Loan Officer working with customers to determine qualification and process loan applications. Collaborating with clients to assist with their loan needs and maintain ethical standards.

Posted 7/28/2026full-timeChula Vista • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mortgage loan processing, including generating and pre-qualifying borrowers, maintaining compliance with NMLS requirements, and utilizing tools like Velocify and Encompass. Exhibits strong communication skills and ethical standards while managing client relationships and documentation.

Highest-signal resume keywords

NMLS LicensedMortgage Loan ProcessingVelocify ExperienceEncompass ExperienceStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Loan Application ProcessingDocument VerificationInterest Rate QuotingSales ReportingCustomer Education on Loans

Soft Skills

MultitaskingProfessionalismEthical Standards

Tools & Technologies

VelocifyEncompassBasic Office Software

Certifications & Qualifications

NMLS License

Industry Keywords

Mortgage Loan GuidelinesLoan Fraud PreventionClient ConfidentialitySales CallsCommunity Relationship Development

About the role

Key responsibilities & impact

Generate and pre-qualify potential borrowers, complete all loan applications and documents, obtain all required supporting documents and information, process loan applications and submit a complete loan file in a timely manner in compliance with company and lender procedures
Maintain a follow up system for any hot leads via our in-house system, Velocify
Send a daily call report with results to management
Keep records of calls and sales and record useful information
Understand the customer's requirements in a short time and present solutions that meet their needs
Provide company headquarters with neat and orderly accounting information, bank statements, pipeline and closing reports on a periodic basis
Provide applicants with accurate interest rate quotes and loan information
Maintain the highest level of business and professional ethics and practices and strictly avoid any form of loan fraud or any other variation of fraudulent, illegal or unfair dealings
Retain copies of all loan files originated, whether or not the loan was closed, rejected or withdrawn, for a period of time to comply with all applicable company policies, state, and federal laws
Attract new mortgage loan applications by developing relationships within the community and making sales calls to prospective clients
Monitor collection, verification and preparation of mortgage loan documentation
Schedule and complete mortgage loan closing
Maintain strict client confidentiality
Exhibit a high level of working knowledge of agency and government loan guidelines and packaging requirements, primarily with purchase transactions
Educate customers on the different type of loans and credit options available to them, including the terms associated with each
Continue education to remain compliant with NMLS requirements
Complete any additional duties assigned by management

Requirements

What you’ll need

NMLS licensed is required
Experience working with Velocify is a plus
Experience working with Encompass is a plus
Proven experience as a telemarketer or similar sales/customer service role
Strong communication skills
Proficient working knowledge of basic office software, including word processing, spreadsheets, e mail accounts and presentation software
Ability to multitask in a fast-paced environment
Work professionally with a wide array of personalities, both within and external of the company
Maintain high ethical standards

Benefits

Comp & perks

Optional Work from Home