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Platinum Realty Group

Customer Support Associate – Utility Services, 4-months contract

Platinum Realty Group

Customer Support Associate assisting renters with utility orders via phone, text, and email. Collaborating with clients and providing exceptional customer support in a remote setting.

Posted 5/18/2026contractRemote • 🇲🇽 MexicoJuniorMid-Level💰 $800 per monthWebsite

About the role

Key responsibilities & impact
  • Assist renter customers with placing utility orders
  • Communicate with renters by phone, text, and email
  • Make outgoing calls to follow up with renters and utility providers
  • Assist with other activities to support clients and growing team

Requirements

What you’ll need
  • 4-Months Contract
  • Fluent in English
  • Good listener
  • Persistent and follow-up skills
  • Trustworthy
  • Tech-savvy
  • Highly organized
  • Engaging and empathetic
  • Fast thinker
  • Goal-oriented

Benefits

Comp & perks
  • Innovative Company
  • Supportive Team
  • Modern technology
  • Growth Opportunities
  • Diversity

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
good listenerpersistentfollow-up skillstrustworthytech-savvyhighly organizedengagingempatheticfast thinkergoal-oriented