Customer Support Specialist – Utility Services

Platinum Realty Group

Customer Support Specialist assisting renters in Mexico with utility orders and providing customer support via phone, text, and email. Join this innovative company improving the rental experience.

Posted 4/15/2026contractRemote • 🇲🇽 MexicoMid-LevelSenior💰 MX$800 per monthWebsite

About the role

Key responsibilities & impact

Inside Sales & Customer Support: You'll assist our renter customers with placing utility orders and with explaining their options.
Phone Support: You’ll make outgoing calls to follow up with renters and sometimes utility providers.
Additional Client or Other Support: As time allows, you may also assist with other activities to support our clients and growing team.

Requirements

What you’ll need

4-Months Contract: We’re looking for candidates who are available to work full-time hours-5 days a week, totaling 50 hours with some weekend availability.
Communication: You are fluent in English and have great verbal and written communication skills.
Persistence & Follow-Up: You are driven to push for completion of the order process, and you are not afraid to reach out by phone, text and email to renters and utility companies if needed.
Trust-Worthy: You can maintain confidentiality and are experienced in handling sensitive information securely.
Tech-Savvy: You are comfortable using and learning new technology.
Highly Organized: You are highly organized and able to track multiple moving pieces in a high-volume environment.
Engaging and Empathetic: You are friendly, naturally outgoing and extroverted.
Fast Thinker: You're quick on your feet in the moment, and you don't get flustered by change.
Goal-Oriented: You enjoy working toward goals and being rewarded. You're naturally competitive and enjoy being good at what you do.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Platinum Realty Group Website LinkedIn All Job Openings 11 - 50 employees 🏠 Real Estate Real Estate Platinum Realty Group is a Boston-based company specializing in property management, real estate brokerage, and investment services. With over 40 years of combined experience, they manage various property types including single-family homes, condos, and rental buildings in the Greater Boston area and South Shore. The company also offers community and project management, assisting condo and HOA boards with financial and maintenance needs, and facilitating property improvements. Their team helps clients buy and sell homes and coordinates with developers to enhance project livability and success. Committed to excellent customer service, Platinum Realty Group ensures quick responses and effective management of clients' investments. Customer Support Specialist – Utility Services Job not on LinkedIn 🔥 31 minutes ago 🇲🇽 Mexico – Remote 💵 $800 / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Inside Sales & Customer Support: You'll assist our renter customers with placing utility orders and with explaining their options.
Phone Support: You’ll make outgoing calls to follow up with renters and sometimes utility providers.
Additional Client or Other Support: As time allows, you may also assist with other activities to support our clients and growing team. 🎯 Requirements
4-Months Contract: We’re looking for candidates who are available to work full-time hours-5 days a week, totaling 50 hours with some weekend availability.
Communication: You are fluent in English and have great verbal and written communication skills.
Persistence & Follow-Up: You are driven to push for completion of the order process, and you are not afraid to reach out by phone, text and email to renters and utility companies if needed.
Trust-Worthy: You can maintain confidentiality and are experienced in handling sensitive information securely.
Tech-Savvy: You are comfortable using and learning new technology.
Highly Organized: You are highly organized and able to track multiple moving pieces in a high-volume environment.
Engaging and Empathetic: You are friendly, naturally outgoing and extroverted.
Fast Thinker: You're quick on your feet in the moment, and you don't get flustered by change.
Goal-Oriented: You enjoy working toward goals and being rewarded. You're naturally competitive and enjoy being good at what you do. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Sales and Customer Service Representative 🕒 6 days ago New Frontier Immigration Law 11 - 50 👥 B2C Website LinkedIn All Job Openings Bilingual Sales and Customer Service Representative providing empathetic assistance and consultative sales to immigrant families. Join a mission-driven firm dedicated to transformative legal solutions. 🇲🇽 Mexico – Remote 💵 $16k - $22k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇪🇸 Spanish Required Sales and Customer Service Representative 🕒 6 days ago New Frontier Immigration Law 11 - 50 👥 B2C Website LinkedIn All Job Openings Bilingual Sales and Customer Service Representative aiding immigrant families with legal solutions. Delivering empathetic support while meeting sales goals. 🇲🇽 Mexico – Remote 💵 $16k - $18k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇪🇸 Spanish Required Sales and Customer Service Representative 🕒 6 days ago New Frontier Immigration Law 11 - 50 👥 B2C Website LinkedIn All Job Openings Bilingual Sales and Customer Service Representative helping undocumented immigrants find legal solutions through empathetic service and performance-driven sales. Join a mission-driven firm advocating for immigrant families. 🇲🇽 Mexico – Remote 💵 $16k - $18k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇪🇸 Spanish Required Support Specialist – LATAM 🕒 April 3 360dialog — official WhatsApp Business API Provider 51 - 200 🔌 API ☁️ SaaS 🌍 Social Impact Website LinkedIn All Job Openings Provide technical support for WhatsApp API integration and troubleshooting while collaborating within a remote team. 🇲🇽 Mexico – Remote 💵 $19k - $24k / year ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support Phone Customer Support Specialist, Contract 🕒 April 1 Petvisor 51 - 200 ⚕️ Healthcare Insurance ☁️ SaaS 🧘 Wellness Website LinkedIn All Job Openings Contract Phone Customer Support Specialist supporting PetDesk’s VoIP phone systems to deliver exceptional customer service. Requires English fluency and provides a remote working arrangement. 🇲🇽 Mexico – Remote 💵 $1.9k / month ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

communicationpersistencetrustworthinessorganizationempathyengagementadaptabilitygoal-orientedcustomer supportsales