Plaid

Product Lead – Growth

Plaid

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • 🇺🇸 United States

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Salary

💰 $226,800 - $400,000 per year

Job Level

Senior

About the role

  • Lead PMs across Growth, Web, and Customer Foundations.
  • Define the end-to-end growth strategy across website, PLG, SMB, enterprise, and partnerships.
  • Own core funnel performance: traffic → MQL → onboarding → activation.
  • Drive scalable SMB and long-tail customer acquisition motions.
  • Partner with Sales and Partnerships to support large enterprise deals, identify product gaps, and shape deal mechanics.
  • Oversee onboarding risk engine and customer compliance workflows.
  • Build and operationalize Plaid’s Customer Lifecycle Model (CLM) to ensure clean customer state and entitlement logic.
  • Use data to identify funnel opportunities, segment users, validate hypotheses, and drive experimentation.
  • Make resource allocation and prioritization decisions across a high-breadth portfolio.
  • Communicate strategy, tradeoffs, and insights to Executive, GTM, and Engineering leadership

Requirements

  • 8-10+ years of product management experience, including 2+ years managing PMs.
  • Demonstrated success leading PLG or B2B growth at scale.
  • Strong analytical and funnel optimization skills; comfort with data modeling and experimentation.
  • Deep experience partnering with GTM teams (Sales, Partnerships, Marketing).
  • Experience supporting enterprise deals or partnership motions.
  • Demonstrated ability to operate across multiple domains: growth, risk, compliance, onboarding, internal systems.
  • Excellent communication and cross-functional leadership skills.
  • Nice-to-haves: Experience in fintech, onboarding, risk, or compliance workflows
  • Background in API-first or platform businesses
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementfunnel optimizationdata modelingexperimentationcustomer lifecycle modelgrowth strategycustomer acquisitiononboardingrisk managementcompliance workflows
Soft skills
analytical skillscommunicationcross-functional leadershipresource allocationprioritizationstrategic thinkingcollaborationinsight generationproblem-solvingdecision-making