Plaid

Field Enablement Manager

Plaid

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California, New York • 🇺🇸 United States

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Salary

💰 $159,360 - $210,000 per year

Job Level

SeniorLead

About the role

  • Build trusted partnerships with GTM segment leaders to uncover workflow challenges, capability gaps, and enablement opportunities
  • Conduct needs assessments to prioritize pain points across functions (Sales, Account Management, Post-Sales, SDR) and propose tailored enablement solutions
  • Develop and deliver segment-specific enablement plans that span our core focus areas: New Hire Onboarding, Product & Industry Enablement, Sales Methodology, AI Enablement, Skills Enablement, Content & Communications, Tech Stack Enablement
  • Collaborate cross-functionally with Product Enablement, New Hire Enablement, Marketing, RevOps, and L&D to drive solution design and execution
  • Serve as the voice of the field within the Enablement team bringing segment-level insight into team planning, prioritization, and roadmap discussions
  • Define and track success metrics for field enablement initiatives
  • Iterate on programs and recommendations based on field feedback, performance trends, and business needs
  • Help scale enablement across segments with documentation, frameworks, toolkits, and best practices
  • Support onboarding and ramp initiatives with segment-specific enhancements

Requirements

  • 10+ years of experience in enablement, sales, account management, operations, GTM or other relevant roles
  • Experience working with revenue teams across multiple segments
  • Proven track record of building enablement strategies tailored to field needs, ideally in fast-paced, high-growth environments
  • Ability to diagnose business problems, map enablement solutions, and influence stakeholders at all levels
  • Strong cross-functional collaboration skills across GTM, Product, Marketing, Ops, and L&D
  • Excellent communication and facilitation skills, with an eye for simplification and clarity
  • Familiarity with tools like Highspot, LMS platforms, Gong, Salesforce, and Salesloft
  • Experience working with sales methodologies such as MEDDPICC or Winning by Design
  • Interest in leveraging AI to drive enablement efficiency and innovation

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
enablement strategiessales methodologiesMEDDPICCWinning by Designneeds assessmentssuccess metricsperformance trendsbusiness problem diagnosissolution mappingfield enablement initiatives
Soft skills
cross-functional collaborationcommunication skillsfacilitation skillsinfluence stakeholderssimplificationclarityrelationship buildingproblem-solvingadaptabilitystrategic thinking