Account Manager – East Territory
Plaid
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $99,840 - $113,280 per year
Job Level
Mid-LevelSenior
About the role
- Own the overall relationship with your portfolio of customers in our fastest growing customer segment.
- Build relationships with the C-Suite and Product teams to retain and grow revenue.
- Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.
- Help customers integrate and launch on Plaid.
- Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.
Requirements
- 4+ years of quota carrying software or technology account management experience.
- Demonstrated relationship management and sales experience Customer empathy and deep desire to see customers succeed.
- Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.
- Interest in financial services and technical products; a high degree of intellectual curiosity.
- Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
- Ability to work with all types of people and build long-lasting relationships.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementsales experiencetechnical product knowledgePlaid APIsproblem solving
Soft skills
relationship managementcustomer empathyintellectual curiositycross-functional collaborationadaptability