Senior System Administrator
NewRich Network
AWSCloudDNSDynamoDBEC2Terraform
IT System Administrator
PIXOMONDO
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
Linux
About the role
- Installation and configuration of software, hardware and any other required technology tools for artists both in the studio and for remote working
- Providing first line support responding to IT tickets raised by artists and other members of the team.
- Responsible for desktop and helpdesk support ensuring smooth running of all desktop applications, workstations, and related equipment. Troubleshooting issues raised, responding quickly and effectively to artists to ensure they have an uninterrupted working experience.
- Setting up accounts for new starters and closing accounts for leavers.
- Ensuring kit is prepped for new starters in a timely manner.
- Complete appropriate paperwork to log and process equipment loaned out to new starters and managing the return of equipment for leavers.
Requirements
- Associate/Bachelor’s Degree or Diploma in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience.
- 2+ year of IT Support, network administration or system administration experience
- Proficient knowledge and experience with Windows 10, 365, MS Office Shop and basic ticketing systems
- Knowledge of system security and data backup/recovery
- Excellent problem-solving skills, PC/OS/Software troubleshooting skills
- Familiarity with Windows/Linux Server environments
- Ability to use and manage Office 365, Mimecast, phishing protection, Sophos Anti-Virus, etc.
- Excellent verbal and written communication skills
- A desire to help others, outstanding attention to service and creating a positive experience
- Ability to work independently and within a team environment
- Problem solver and a self starter
Benefits
- Individual salaries within this range will be dependent upon skills, experience, and qualifications.
- Benefits may vary by location due to regional regulations and company policies.
- Pixomondo is an equal opportunity employer.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT supportnetwork administrationsystem administrationWindows 10Office 365MS Officeticketing systemssystem securitydata backupPC troubleshooting
Soft skills
problem-solvingcommunicationattention to serviceteamworkindependenceself-starter
Certifications
Associate DegreeBachelor’s DegreeDiploma in Computer ScienceDiploma in Information TechnologyDiploma in System Administration