Senior Applied AI Engineer – Offer Engine

Pivotal Health

Senior Applied AI Engineer working on AI-driven solutions for improving healthcare reimbursement processes. Collaborating with product and engineering teams to develop robust AI workflows and enhance operational efficiency.

Posted 6/11/2026full-timeLower Manhattan • New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own and improve applied AI and ML systems that influence important business workflows.
Design, train, and deploy models that generate optimal, fair, and explainable offers for claims, balancing business objectives with fairness constraints.
Build and refine production workflows around generation, decisioning, retrieval, evaluation, and orchestration.
Work on concrete systems such as position statement generation, offer engine improvements, open negotiation agents, and configurable rules or decisioning systems.
Design and run experiments that improve model quality, workflow quality, and business outcomes.
Partner with product, operations, and engineering teammates to define success metrics and translate messy real-world problems into buildable systems.
Improve prompt, model, and workflow behavior through tight feedback loops and practical iteration.
Contribute to the engineering quality of these systems, including instrumentation, testing, rollout safety, and operational visibility.
Use AI as a force multiplier in your own work and help the team move faster by bringing strong AI-native habits.
Balance speed and rigor in an environment where shipping matters and iteration is constant.

Requirements

What you’ll need

Strong outcomes in improving the quality, fairness, and defensibility of offers generated for claims within 6 to 12 months
Clear improvements to position statement generation, offer engine behavior, open negotiation workflows, or related AI systems
Designing and running high-value experiments with real product or business impact
Reducing failure modes and increasing confidence in production AI workflows
Becoming a trusted technical owner for an important applied AI surface
Contributing to a team culture that is both highly practical and highly capable with AI

Benefits

Comp & perks

Competitive compensation, including equity
Full health, dental, and vision coverage
Retirement savings plan through 401(k)
Flexible time off
Opportunities for company-wide connection and events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

applied AImachine learningmodel trainingmodel deploymentworkflow designexperiment designinstrumentationtestingoperational visibilitydecisioning systems

Soft Skills

collaborationproblem-solvingcommunicationiterationtrustworthinesspracticalitycapabilityadaptabilitycritical thinkingbalance of speed and rigor