People Operations Generalist

Pivotal Health

People Operations Generalist overseeing onboarding, compliance, and operations for Pivotal Health. Influencing HR functions as the first dedicated hire for a scaling People team.

Posted 4/14/2026full-timeSanta Monica • California • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Own end-to-end onboarding coordination: I-9s, Day 1 prep, and new hire checklist management
Maintain and improve the onboarding program as we scale
Manage offboarding operational processes with care and consistency
Own Rippling: employee data, system integrations, access provisioning, and ongoing admin
Support Ashby configuration: interview scheduling, rec IDs, pod setup, and automation
Build and maintain People and talent dashboards and hiring metrics for leadership reporting
Track and follow up on compliance items: training completion, benefits enrollment, payroll setup
Manage background check process and ensure documentation is current
Support benefits administration, open enrollment, and employee questions
Maintain accurate records in Rippling and flag issues proactively
Support the Recruiting team with coordination overflow during high-volume periods
Prepare and send offer letters
Pull recruiting reports: time-to-fill, pipeline status, agency activity
Serve as a first point of contact for routine employee HR inquiries, providing guidance on HR policies, benefits, and People processes
Own Notion-based People knowledge base: policies, guides, process documentation
Help build scalable processes as we grow: things that work at 50 employees often don’t at 150
Leverage AI tools to streamline administrative tasks, improve knowledge management, and enhance employee self-service resources
Partner cross-functionally with Finance, IT, and Legal on compliance and process improvements
Document and standardize SOPs to create scalable, repeatable processes
Continuously evaluate People systems and tools to improve efficiency, employee experience, and data accuracy

Requirements

What you’ll need

3-5 years in People Ops, HR Operations, or a generalist HR role, ideally at a startup or high-growth company
Hands-on experience with Rippling or a comparable HRIS (Workday, Gusto, Bamboo)
Familiarity with ATS tools; Ashby experience is a plus
Strong attention to detail: you catch things, follow through, and don’t let items fall through the cracks
Comfortable operating in ambiguity and building process where little exists
Excellent communicator who can explain benefits enrollment to a new hire and a compliance issue to legal in the same day
Genuinely curious about HR technology, automation, and how AI can make People teams more effective

Benefits

Comp & perks

Competitive compensation, including equity
Full health, dental, and vision coverage
Retirement savings plan through 401(k)
Flexible time off
Opportunities for company-wide connection and events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

onboarding coordinationoffboarding processesdata managementcompliance trackingbackground check managementbenefits administrationreporting metricsprocess documentationSOP standardizationHR technology automation

Soft Skills

attention to detailcommunicationproblem-solvingcuriosityadaptabilitycross-functional collaborationprocess improvementorganizational skillsproactive issue managementemployee support