Account Manager

• Lead, scale, and optimize complex global programs for the Partnerships team, from strategy to execution, ensuring alignment with organizational priorities.
• Develop frameworks, identify goals, and design processes and toolkits for consistency and scalability of global programs across regions and verticals.
• Manage resource planning, budgeting, reporting, and risk management across all partnership projects, ensuring delivery on timelines, outcomes, and compliance standards.
• Collaborate deeply with Content Partnerships leadership, Product, Engineering, Sales, Marketing, Legal, and external partners to turn ambiguous opportunities into actionable and measurable programs.
• Analyze data, synthesize recommendations, and present clear business cases to leadership for new partnership opportunities or operational improvements.
• Act as a player-coach: develop, mentor, and upskill your project/program management team, driving a high-performance, inclusive, and engaged culture.
• Create and evolve operational best practices (including governance, compliance, communication), ensuring continuous improvement and scalable processes.
• Own cross-team communication frameworks to ensure transparent status tracking, alignment, and timely resolution of dependencies and blockers.

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