Freight Forwarding Analyst

Pinex

Analyst responsible for planning and coordinating international transport operations. Working at a logistics company focused on healthcare product transportation.

Posted 4/12/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide qualified customer service to national and international customers and suppliers, ensuring clear, prompt, and solution-oriented communication.
Identify new business opportunities and escalate them to the responsible departments.
Plan, coordinate, and monitor international shipments, ensuring on-time delivery, document compliance, and operational efficiency.
Negotiate freight rates with freight forwarders, shipping lines, airlines, and carriers.
Issue, verify, and control international shipping documents (HAWB/MAWB, invoices, packing lists, etc.).
Monitor customs clearance processes, integrating information between customs brokers, suppliers, and internal teams.
Track the status of operations, identify risks, and act proactively to resolve deviations.
Prepare operational reports and performance indicators (KPIs), and keep data updated in ERP and logistics systems.
Research and monitor foreign trade laws and regulations to ensure process compliance.
Manage relationships with partners and suppliers, monitoring performance and service quality.
Support internal and external audits, ensuring evidence and regulatory compliance.
Coach and support the technical development of assistants and interns, ensuring practices and controls are kept up to date.
Collaborate with internal departments (Transportation, Finance, Operations, Commercial/Sales, Quality) to ensure smooth workflows and alignment across the logistics chain.
Support continuous improvement initiatives, process optimization, and implementation of new projects for the area.

Requirements

What you’ll need

Previous experience as a Freight Forwarding Analyst
Experience negotiating freight rates and transit times with carriers
Ability to analyze and optimize transport routes
Good communication and interpersonal skills
Degree in Logistics, Business Administration, International Trade, or related fields
Advanced English required

Benefits

Comp & perks

Medical insurance
Dental insurance
Christmas hamper
Life insurance
Career development plan
Meal allowance
Transportation allowance
Profit-sharing (PLR)
Partnership with Sesc
Partnership with Senac
WellHub
Day off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

freight forwardingnegotiating freight ratesinternational shipping documentationcustoms clearance processesoperational reportingperformance indicatorsdata management in ERP systemstransport route optimizationforeign trade lawslogistics process compliance

Soft Skills

customer servicecommunicationinterpersonal skillsproblem-solvingcoachingcollaborationrelationship managementproactive risk managementcontinuous improvementorganizational skills