Patient Care Coordinator

Pine Park Health

Patient Care Coordinator managing care for geriatric patients at Pine Park Health. Serving as the first line of response for communication, documentation, and care coordination.

Posted 6/24/2026full-timeRemote • Arizona, California, Nevada • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel
Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time
Maintain accurate, compliant patient documentation within our EMR system
Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication
Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment
Participate in after-hours on-call rotation to support continuity of care
Contribute to quality improvement initiatives and operational efficiency projects

Requirements

What you’ll need

2+ years of direct patient care experience in a clinical setting (Medical Assistant, LVN/LPN, CNA, Phlebotomist, Patient Care Technician, or similar)
Bachelor's degree strongly preferred
Experience in healthcare coordination, patient services, or clinical operations
Strong triage and prioritization skills in high-volume, real-time environments
Proficiency with EMR/EHR systems and healthcare technology platforms
Exceptional communication skills across diverse stakeholders — patients, families, physicians, and facility leadership
Self-directed and accountable; able to work independently in a fully remote setting
Reliable high-speed internet and a dedicated, private, HIPAA-compliant home workspace
Must maintain good standing with OIG, CMS, and Federal Health Care Programs — no exclusions or debarments

Benefits

Comp & perks

Paid Parental Leave
Medical, Vision, and Dental Insurance
401K Retirement Plan
Cell Phone Reimbursement
Annual Wellness Allowance
FSA and Dependent Care FSA
10 Paid Holidays
Generous Paid Time Off
Paid Sick Days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient caretriageprioritizationEMREHRhealthcare coordinationclinical operationsappointment schedulingquality improvementoperational efficiency

Soft Skills

communicationself-directedaccountabilityindependenceinterdisciplinary communicationtime managementproblem-solvingadaptabilityteam collaborationcustomer service

Certifications

Medical AssistantLVNLPNCNAPhlebotomistPatient Care TechnicianOIG complianceCMS complianceFederal Health Care Programs compliancehealthcare certification