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Primary Care Coordinator
Pine Park HealthClinical Care Liaison coordinating healthcare for seniors, managing patient communication and care tasks with real-time responsiveness. Join Pine Park Health to enhance geriatric health outcomes.
About the role
Key responsibilities & impact- Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel
- Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time
- Maintain accurate, compliant patient documentation within our EMR system
- Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication
- Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment
- Participate in after-hours on-call rotation to support continuity of care
- Contribute to quality improvement initiatives and operational efficiency projects
Requirements
What you’ll need- 2+ years of direct patient care experience in a clinical setting (Medical Assistant, LVN/LPN, CNA, Phlebotomist, Patient Care Technician, or similar role)
- Experience in healthcare coordination, patient services, or clinical operations
- Geriatric, Medicare Advantage, or value-based care experience strongly preferred
- Strong triage and prioritization skills in high-volume, real-time environments
- Proficiency with EMR/EHR systems and healthcare technology platforms
- Exceptional communication skills across diverse stakeholders (patients, families, physicians, facility leadership)
- Self-directed and accountable; able to work independently in a remote setting
- Available for on-call shifts: approximately 5 overnight and/or weekend shifts per rotation
- Remote work setup: reliable high-speed internet and dedicated, HIPAA-compliant workspace required
- Regulatory compliance: must maintain good standing with OIG, CMS, and Federal Health Care Programs (no exclusions or debarments)
Benefits
Comp & perks- Paid Parental Leave
- Medical, Vision, and Dental Insurance
- 401K Retirement Plan
- Cell Phone Reimbursement
- Annual Wellness Allowance
- FSA and Dependent Care FSA
- 10 Paid Holidays
- Generous Paid Time Off
- Paid Sick Days
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient caretriageprioritizationEMREHRhealthcare coordinationclinical operationsappointment schedulingquality improvementoperational efficiency
Soft Skills
communicationself-directedaccountabilityindependenceinterdisciplinary communicationtime managementproblem-solvingadaptabilityteam collaborationcustomer service