Community & Workforce Specialist II – One Stop Training Team

Pima Council On Aging

Community workforce specialist administering TABE testing for Pima County. Connecting job seekers and vulnerable community members with employment, education, and financial resources.

Posted 8/7/2026full-timeTucson • Arizona • 🇺🇸 United StatesJunior💰 $22 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering standardized tests and providing direct client services while effectively managing participant records and collaborating with community organizations. Proficient in problem-solving, client communication, and organizational skills to support program objectives.

Highest-signal resume keywords

TABE Test AdministrationClient CommunicationData Entry and Spreadsheet SoftwareBilingual Spanish/EnglishClassroom Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Standardized TestingData EntrySpreadsheet SoftwareClient ServicesProgram Administration

Soft Skills

Problem-SolvingOrganizational SkillsEffective CommunicationIndependenceDecision-Making

Certifications & Qualifications

Valid Driver LicenseFingerprint ClearanceCriminal History Self-Disclosure

Industry Keywords

Community DevelopmentWorkforce DevelopmentHuman ServicesAmericans with Disabilities ActPima County

About the role

Key responsibilities & impact

Administer the Testing of Adult Basic Education (TABE) test following standardized testing parameters
Perform administrative duties for the Community & Workforce Development One-Stop Training Team
Communicate with clients in person or by phone regarding training department services
Participate in day-to-day operational and support activities of a specialized program or work unit
Provide direct services to clients by phone, email, online, or in person
Collaborate with agencies and organizations to maximize resources and services
Assess community members’ needs and guide them to appropriate resources
Match qualified candidates with employment, education, or financial-assistance resources, coaching, or support
Represent the program at community events and meetings with County personnel or community partners
Provide administrative support for program objectives, including mentoring and leading staff and volunteers
Provide input to management on program goals and objectives
Manage and maintain accurate participant records and progress
Perform other duties supporting the department and Pima County

Requirements

What you’ll need

Associate degree from an accredited college, university, or technical school in management, public or business administration, or a related field, and one year of professional experience in health, customer service, human services, or a closely related field
OR one year of experience with Pima County as a Community and Workforce Specialist I or similar Pima County position
Relevant experience and/or education from an accredited college or university may be substituted
Minimum one year of experience working with job seekers in person and over the phone (preferred)
Minimum six months of experience with data entry and spreadsheet software such as Excel (preferred)
Experience with or knowledge of classroom management, emphasizing standardized testing (preferred)
Bilingual Spanish/English (preferred)
Ability to work independently and make quick decisions
Familiarity with the Americans with Disabilities Act (ADA)
Problem-solving and organizational skills
Effective client communication skills
Valid driver license required at application; valid Arizona driver license required at appointment
Must pass required fingerprint clearance, criminal history self-disclosure, Central Registry, and pre-employment background checks
Subject to a 39-month DOT Motor Vehicle Record review
Ability to operate a motor vehicle, distinguish colors, have depth perception, and peripheral vision

Benefits

Comp & perks

Comprehensive benefits package
Health insurance coverage
Retirement plans
Flexible work schedules
Generous family leave policy
Wellness programs
Professional advancement through training programs, workshops, and educational reimbursement programs
County-wide employee recognition program