Associate, Financial Operations

Pilot.com

Associate on the Financial Operations team supporting high-growth startups with payroll, benefits, and compliance. Collaborating with clients and implementing operational best practices to enhance their services.

Posted 6/4/2026full-timeRemote • California, New York, North Carolina, Tennessee, Texas, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $53,000 - $90,000 per yearWebsite

About the role

Key responsibilities & impact

Execute day-to-day operational tasks for our clients including payroll processing, benefits administration, AP/AR workflows, and equity grant tracking
Apply operational best practices and support implementation of systems like Gusto, Rippling, Deel, Carta, and Bill.com
Communicate with clients regularly to provide updates and address their operational needs
Be part of the world's preeminent operational services tech-enabled firm - a trusted partner for our clients on their most important operational decisions
Conduct research on operational tools and best practices required for customer service delivery
Keep operational projects on track with ongoing monitoring and status updates
Support successful compliance requirements by tracking deadlines and ensuring timely completion
Execute the strategies to address areas of opportunity within Pilot Financial Operations
Implement improvements in operational and business KPIs for Financial Operations
Recommend and drive process improvements to maximize accuracy and efficiency within our offering

Requirements

What you’ll need

1-2 years of relevant operational experience; previous experience in back-office operations, startup operations, or a fast-growing company environment is a plus
Experience with operational tools such as Gusto, Rippling, Bill.com, or similar platforms preferred
Advanced Excel skills with the ability to swiftly and effectively translate ambiguity into succinct outputs (Notion experience a plus)
Highly detail-oriented with the ability to consume and process large amounts of operational information
Excellent verbal and written communication skills
High attention to detail and ability to deliver accurate, high-quality outputs with minimal revisions
Highly entrepreneurial and able to thrive in an ambiguous, fast-paced, and cross-functional environment
Systematic thinker and able to carry out rigorous problem-solving as a self-starter
A proven ability to build strong collaborative working relationships with the immediate team

Benefits

Comp & perks

Flexible vacation/time-off policy
All federal holidays are observed
Competitive benefits package including wellness benefits such as Spring Health, Headscape, One Medical, Aaptiv and Rightway
Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
401(k) plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

payroll processingbenefits administrationAP/AR workflowsequity grant trackingadvanced ExcelNotion

Soft Skills

detail-orientedverbal communicationwritten communicationhigh attention to detailentrepreneurialproblem-solvingcollaborative