Pilot.com

Learning Experience Designer, Partner Enablement – Part-Time, Temporary

Pilot.com

part-time

Posted on:

Location Type: Remote

Location: Remote • 🏈 Anywhere in North America

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Salary

💰 $39 - $81 per hour

Job Level

Mid-LevelSenior

About the role

  • Learn our platform deeply to understand the partner and client experience.
  • Develop training modules that teach Local Partners how to:
  • Onboard new clients using the software
  • Manage client financials month-to-month
  • Navigate common workflows and product features
  • Create step-by-step guides, how-to videos, and visual explainers that make complex processes simple.
  • Build an intuitive self-serve experience, ensuring partners can independently learn and troubleshoot.
  • Collaborate with internal stakeholders (Product, Partner Ops, Sales) to align content with product updates and partner needs.
  • Establish a repeatable framework for maintaining and updating training materials
  • Works closely with Partner and Product teams, but largely independent in execution

Requirements

  • 3+ years in Learning & Development, Product Enablement, or Instructional Design (preferably SaaS or startup environment)
  • Strong experience creating video-based and interactive learning materials
  • Ability to translate complex product workflows into accessible, engaging content
  • Excellent communication skills—clear, concise, and visually oriented
  • Comfortable working independently and iteratively.
  • Experience with partner or customer enablement programs
  • Familiarity with learning tools (Loom, Notion, Canva, Captivate, Articulate, etc.)
  • Background in finance, accounting, or business operations
Benefits
  • All federal holidays are observed
  • 401(k) plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Learning & DevelopmentProduct EnablementInstructional DesignVideo-based learning materialsInteractive learning materialsContent creationFinancial managementWorkflow translationTraining module developmentSelf-serve experience design
Soft skills
CommunicationCollaborationIndependenceIterative workVisual orientationProblem-solvingEngagementClarityConcisenessAdaptability