Pierce Professional Resources

IT Manager

Pierce Professional Resources

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Job Level

Mid-LevelSenior

Tech Stack

AWSCyber SecurityDNSFirewallsLinuxVMware

About the role

  • Lead the infrastructure team as IT Infrastructure Operations Manager, providing strategic and hands-on leadership.
  • Oversee the design, implementation, and maintenance of IT infrastructure to ensure high availability, scalability, and security.
  • Design and implement robust infrastructure solutions (on-premises, hybrid servers) to support business operations.
  • Administer network architecture, server infrastructure (Windows and Linux), storage systems, and disaster recovery planning.
  • Implement and manage virtualization platforms (vSphere and vCenter).
  • Manage Active Directory, DNS, DHCP, and Group Policies.
  • Ensure compliance with security policies, data protection regulations, and industry best practices.
  • Monitor system performance and proactively address issues to minimize downtime.
  • Collaborate with other IT and business leaders to align infrastructure strategy with organizational goals.
  • Maintain documentation for system configurations, procedures, and troubleshooting.
  • Provide coaching and training to the Helpdesk Team.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Minimum of 5+ years of experience in IT infrastructure, including at least 2-3 years in a leadership capacity.
  • Strong knowledge of server administration, networking, virtualization, and cybersecurity.
  • Hands-on experience with enterprise systems such as Active Directory, VMware, SAN/NAS storage, and firewalls.
  • Strong troubleshooting and performance tuning skills
  • Experience with infrastructure-as-code and automation tools
  • Familiarity with DevOps practices and CI/CD workflows
  • Proven ability to lead cross-functional teams and manage complex projects.
  • Strong communication, analytical, and decision-making skills.
  • Industry certifications (e.g., Cisco, Microsoft, AWS, ITIL) are a plus.
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