Working Student, IT Management / IT Support

PIABO Communications

IT Management Intern supporting internal infrastructure and systems at PIABO, a leading communications agency in Europe. Engaging in IT support, system administration, and enhancing processes.

Posted 7/21/2026part-timeBerlin • 🇩🇪 GermanyEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical understanding of IT support, including macOS and Linux systems, network management, and IT security. Proficient in using tools like Jamf Pro and Google Workspace for endpoint management and automation.

Highest-signal resume keywords

IT SupportMacOS ManagementLinux SystemsNetwork ManagementGoogle Workspace Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT SupportMacOSLinuxNetwork ManagementDNSVPNJamf ProGoogle WorkspaceAutomationIT Security

Soft Skills

Structured Working StyleSolution-OrientedAdaptabilityClear CommunicationCalm Under Pressure

Tools & Technologies

Jamf ProGoogle Workspace

Industry Keywords

IT SupportSystem AdministrationEndpoint ManagementCloud AdministrationTechnical Documentation

Tech Stack

Tools & technologies

CloudDNSJamfLinuxMacOS

About the role

Key responsibilities & impact

Point of contact for technical topics within the company and support for questions related to IT, systems and access.
Contribute to the further development of our internal infrastructure, from Apple device management and cloud administration to security and automation processes.
Assist with daily IT support and help handle and document requests related to hardware, software and access reliably.
Support the setup, configuration and maintenance of our Macs and endpoints, working with tools such as Jamf Pro.
Help manage Google Workspace, for example with users, permissions, groups and device settings.
Assist with technical topics related to networks, VPN, DNS as well as Linux systems and server-side applications.
Support centralized software distribution, updates and the further development of our IT security standards.
Help create technical documentation, internal guides and clear tutorials for colleagues.
Contribute your own ideas to further develop internal IT processes, automations and standards together with the team.

Requirements

What you’ll need

Currently enrolled in a degree program, ideally in Computer Science, Information Systems, IT Security or a related field.
First practical experience in IT support, helpdesk, workplace management or system administration—e.g., through working-student positions, internships or personal projects.
Good knowledge of macOS and a solid understanding of typical hardware and software issues.
Basic knowledge of Linux.
A sound technical understanding of networks and system interrelations, for example in DNS, VPN, IP addressing and user access.
Interest in Google Workspace, endpoint management and IT security.
Initial exposure to AI systems, automations or workflow tools is a plus.
A structured, reliable and solution-oriented working style.
Ability to adapt to different people, needs and technical skill levels and provide appropriate support.
Ability to explain technical topics clearly and collaborate with colleagues in a service-oriented way.
A calm and focused working manner, even when handling multiple requests at once.
German language skills at least at B2 level and good English skills for working in an international environment.

Benefits

Comp & perks

A varied working-student role with significant responsibility in a modern, technology-oriented environment.
An Apple- and cloud-native IT landscape with up-to-date tools and processes.
A stable, collegial team with a high level of trust and short decision-making paths.
The opportunity to contribute your own ideas and implement pragmatic solutions directly.
An international working environment at the intersection of tech, communications, security and AI.
Flexible working hours with a commitment of around 20 hours per week.
An open company culture where collaboration and personal development are highly valued.