Serve as the point person for Departments, advising managers on HR best practices, employee and performance management, employee engagement and change initiatives
Partner with business leaders to align our people strategies with business objectives
Act as a trusted advisor to managers and employees, providing guidance and support on employee relations matters, conflict resolution performance management, and employee development
Handle complex employee relations situations and investigations, driving fair and consistent outcomes
Build trusted partnerships across People Ops, IT, Finance, Talent Acquisition and other cross-functional areas to enable managers and teams
Develop and implement people strategies that support business goals, foster employee engagement, and drive retention
Oversee all phases of the performance management cycle, from goal setting, feedback, career pathing, and performance
Help develop, coach and enhance the effectiveness of our people managers
Lead manager training efforts and personally guide managers through complex people matters
Champion People Ops projects and new program rollouts
Act as a bridge between employees, managers, and leadership, ensuring clarity of communication around programs and changes
Maintain confidentiality and handle sensitive information with discretion and professionalism
Requirements
Minimum of 8-10 years of progressive experience in HR, with at least 6 years in a business partner or equivalent role
Deep experience in handling complex employee relations & investigations, talent management, and change management
Strong grasp and experienced application of employment law, HR systems, and compliance with experience ensuring adherence to legal standards
Bachelor’s degree in Human Resources, Business Administration, or a related field
Professional certifications (e.g., PHR, SHRM-CP) preferred
Strong business acumen and strategic thinking skills
Excellent communication and interpersonal skills
Exceptional problem-solving and decision-making skills
Demonstrated success in designing and delivering manager training and development programs
Ability to maintain confidentiality and handle sensitive information with discretion and professionalism
Maintains a high level of integrity and ownership at all times