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Petstock Group

Retail Sales Assistant

Petstock Group

Casual Retail Sales Assistant serving pet owners at Petstock Melrose Park. Providing pet-care guidance, customer service, sales transactions, and stock replenishment in-store.

Posted 8/18/2026part-timeMelrose Park • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong passion for animals and exceptional customer service, with a proven ability to achieve sales targets and maintain store presentation. Possesses strong interpersonal skills to build relationships with customers and contribute to a supportive team culture.

Highest-signal resume keywords
Customer Service ExcellenceSales Target AchievementInterpersonal SkillsRetail ExperienceProduct Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Relationship BuildingTeam CollaborationFlexibility
Industry Keywords
Retail EnvironmentPet CareInventory ManagementStore PresentationSafety Mindset

About the role

Key responsibilities & impact
  • Provide exceptional customer service and create memorable, meaningful customer interactions
  • Educate customers on the best care and products for their pets
  • Complete sales transactions and aim to reach set store sales goals
  • Maintain a high standard of store presentation
  • Promptly and accurately display new stock and replenish inventory
  • Keep knowledge current on pet care, products, and services
  • Contribute to a fun and supportive in-store team culture
  • Promote a strong safety mindset and contribute to a culture of safety

Requirements

What you’ll need
  • Experience in a similar retail environment
  • Passion for animals and providing the best customer service
  • Demonstrated drive to achieve and exceed sales targets
  • Strong interpersonal skills and ability to build relationships with customers and the team
  • Physically fit, with ability to lift products up to 20kg
  • Flexibility and ability to work weekends and public holidays

Benefits

Comp & perks
  • Free access to mental health, financial & wellbeing support services through our Sonder service
  • Opportunities to support the Petstock Foundation, sustainability projects and community partnerships
  • Opportunity to purchase up to 2 weeks of Additional Paid leave
  • 4 weeks of paid parental leave
  • Health and wellness services at a great corporate discount
  • Exclusive access to Workplace Banking