Retail Sales Assistant

Petstock Group

Retail Sales Assistant at Petstock Group providing exceptional customer interactions and educating customers on pet care. Maintain store presentation and contribute to a supportive team culture in Bunbury, Australia.

Posted 7/29/2026part-timeBunbury • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a strong passion for animals and exceptional customer service, with a proven ability to achieve sales targets and maintain high store presentation standards. Possesses strong interpersonal skills to build relationships and contribute to a positive team culture.

Highest-signal resume keywords

Customer Service ExcellenceSales Target AchievementInterpersonal SkillsRetail ExperienceSafety Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Relationship BuildingTeam CollaborationInitiative

Industry Keywords

Pet CareRetail EnvironmentStock ReplenishmentStore PresentationSales Transactions

About the role

Key responsibilities & impact

Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
Complete memorable sales transactions, aiming to reach set store sales goals
Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
Strong safety mindset with commitment to create a culture of safety within your team

Requirements

What you’ll need

A passion for animals and providing the best customer service
Experience in a similar retail environment
Demonstrated drive to achieve and exceed sales target
Strong interpersonal skills with ability to build relationships and rapport with customers and the team
Physically fit, with ability to lift products up to 20kgs
Flexibility and ability to work weekends and public holidays

Benefits

Comp & perks

Free access to mental health, financial & wellbeing support services
Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
Health and wellness services at a great corporate discount
Exclusive access to Workplace Banking