State and Local Government Director

Peraton

Senior Manager leading IT infrastructure service delivery for Peraton’s State and Local Government customers. Overseeing suppliers, P&L, customer engagement, governance, and account growth.

Posted 8/19/2026full-timeRichmond • Virginia • 🇺🇸 United StatesLead💰 $135,000 - $216,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in IT service delivery and program management, with a strong focus on financial performance, compliance, and operational governance within a multi-vendor service delivery model. Proven ability to drive growth and manage stakeholder expectations while ensuring cohesive service outcomes.

Highest-signal resume keywords

IT Service Delivery LeadershipP&L ManagementMulti-Vendor Service DeliveryOperational GovernanceCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingForecastingPerformance OptimizationKPI ManagementSLA ManagementService Strategy DevelopmentProposal DevelopmentContract ComplianceFinancial Performance ManagementService Improvement

Soft Skills

LeadershipCommunicationStakeholder ManagementMentoringCollaboration

Certifications & Qualifications

Bachelor’s Degree in TechnologyBachelor’s Degree in Business

Industry Keywords

State & Local GovernmentInfrastructure OperationsMSI ModelService DeliveryEnterprise Operations

About the role

Key responsibilities & impact

Provide leadership across technology service delivery, with emphasis on infrastructure operations within an MSI model
Coordinate performance across multiple suppliers to ensure cohesive, integrated delivery and consistent service outcomes
Serve as a trusted customer interface, overseeing delivery performance, issue resolution, and stakeholder expectations
Drive year-over-year growth into programs through on-contract growth and service expansion
Support additional State & Local accounts or initiatives with operational guidance, oversight, and leadership
Manage financial performance for assigned programs, including budgeting, forecasting, margin health, and full P&L accountability
Support new business growth through proposals, solution development, service strategy, and pricing
Lead operational governance activities including KPIs, SLAs, service improvements, and performance optimization
Ensure delivery aligns with contract requirements, compliance standards, and organizational governance
Mentor and guide internal teams and supplier partners
Collaborate with other technology areas to support integrated, enterprise-wide service delivery

Requirements

What you’ll need

16+ years of leadership experience in IT service delivery or program management supporting State & Local Government customers
Experience leading towers within an MSI or multi-vendor service delivery model
Experience leading the transition of large service contracts from an incumbent supplier
Proven ability to manage P&L, budgets, and financial performance for technology programs
Strong leadership, communication, and customer engagement skills
Experience supporting multiple accounts, programs, or business opportunities
Experience growing accounts year over years and supporting large new business opportunity wins
Strong knowledge of IT infrastructure services and enterprise operations
Preference for candidates located in Richmond, Virginia
Ability to travel up to 50% as needed
Preferred: Bachelor’s degree in technology, business, or a related field
Preferred: 20+ years of leadership experience in IT service delivery or program management supporting State & Local Government customers

Benefits

Comp & perks

Discretionary bonus may be available in addition to base pay
Overtime may be available depending on the position
Shift differential may be available depending on the position