Casual/Part Time Business Analyst, Applications Tester

Peraton

Business Analyst supporting public safety systems and leading application testing. Collaborating with stakeholders to ensure operational continuity and system reliability in 24x7 emergency response environments.

Posted 7/30/2026part-timeNew York City • New York • 🇺🇸 United StatesSeniorLead💰 $104,000 - $166,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis, requirements documentation, and application testing within mission-critical IT environments. Proficient in facilitating communication between operational users and technical teams to ensure alignment with business objectives.

Highest-signal resume keywords

Business Analyst ExperienceRequirements DocumentationApplication TestingDefect Tracking ToolsAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DocumentsUser StoriesAcceptance CriteriaProcess Flow DiagramsRequirements Traceability MatricesGap AnalysisTest PlansTest CasesFunctional TestingUser Acceptance Testing

Soft Skills

Excellent Communication SkillsCollaborationFacilitation

Tools & Technologies

JIRAServiceNowAzure DevOps

Industry Keywords

High-Availability EnvironmentMission-Critical ITOperational WorkflowsProcess ImprovementSystem Modernization

Tech Stack

Tools & technologies

AzureServiceNow

About the role

Key responsibilities & impact

Partner with public safety stakeholders, dispatch operations personnel, and technical teams to gather, analyze, and document business and system requirements.
Translate operational needs into detailed functional and technical requirements.
Facilitate workshops, interviews, and working sessions to define and prioritize defects, enhancements, and system improvements.
Develop and maintain key artifacts including: Business Requirements Documents (BRDs), User stories and acceptance criteria, Process flow diagrams, Requirements traceability matrices, and Gap analysis documentation.
Support backlog creation, refinement, and prioritization in coordination with delivery leadership and stakeholders.
Develop detailed test plans, test cases, and validation scripts aligned to documented requirements.
Execute functional, integration, regression, and user acceptance testing (UAT) activities.
Validate enhancements, defect fixes, configuration changes, and system releases in a controlled environment.
Ensure traceability between requirements, test cases, and production releases.
Support change management and release processes in a mission-critical environment.
Document test results, defects, and remediation status using approved tracking tools.
Collaborate with application support teams to analyze recurring defects and recommend root cause improvements.
Assist in documenting operational workflows and dispatch processes.
Identify opportunities for process improvement, automation, and system modernization.
Act as a liaison between operational users and technical teams. Facilitate clear communication to ensure solutions meet business and operational objectives.
Provide structured reporting on requirements, testing progress, and issue resolution status.

Requirements

What you’ll need

Bachelor’s degree with 8 years of experience, Master’s degree with 6 years of experience, or High School diploma with 12 years of experience.
U.S. Citizen or lawful permanent resident (Green Card holder) authorized to work in the United States without current or future sponsorship.
5+ years of Business Analyst experience in enterprise or mission-critical IT environments.
3+ years of hands-on application testing experience (functional, regression, UAT).
Strong experience with requirements documentation including BRDs, use cases, user stories, and traceability matrices.
Experience supporting production applications in a high-availability or 24x7 environment.
Familiarity with defect tracking and requirements management tools (e.g., JIRA, ServiceNow, Azure DevOps, or similar).
Strong analytical skills with ability to translate complex operational workflows into structured requirements.
Excellent written and verbal communication skills.

Benefits

Comp & perks

Limited travel may be required in support of program activities