Field Services Technician

Peraton

Senior Field Services Technician at Peraton supporting installation and sustainment of voice communication systems with extensive travel requirements.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $86,000 - $138,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Voice Communication Switch (VCS) systems, including system cutovers, troubleshooting, and maintenance of telecom infrastructure. Proficient in ensuring compliance with safety protocols and operational standards while providing on-site customer support and training.

Highest-signal resume keywords

Voice Communication Switch (VCS) SystemsSystem CutoversTroubleshooting and Diagnostic SkillsTelecommunications InfrastructureVoIP Technologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System InstallationSite SurveysCabling StandardsPower ValidationNetworked Voice SystemsPreventive MaintenanceIndependent System TestingTechnical DocumentationService ReportsLegacy Voice Platforms

Soft Skills

Customer SupportEnd-User TrainingCollaboration

Tools & Technologies

Diagnostic ToolsTest Equipment

Industry Keywords

TelecommunicationsVoIPOperational StandardsSafety ProtocolsField Environments

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Lead and support site surveys, site preparation, and system installation activities
Execute and support VCS system cutovers from legacy voice platforms to next-generation systems
Perform decommissioning of legacy voice communication systems
Conduct independent system testing and validation to confirm: Power installation compliance, Cabling integrity and standards adherence, Equipment and site specification alignment
Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
Use diagnostic tools to identify and resolve voice, network, and hardware faults
Support preventive maintenance and system health checks
Provide on-site customer support and end-user orientation/training as needed
Maintain accurate technical documentation, service reports, and cutover records
Ensure compliance with safety protocols, site security, and operational standards
Coordinate closely with engineers, program teams, and other field technicians during deployment activities

Requirements

What you’ll need

Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD, 12 years in lieu of degree
Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms
Experience supporting system cutovers, migrations, or technology refresh efforts
Knowledge of: Telecommunications infrastructure, VoIP technologies, Cabling standards and power validation, Networked voice systems
Strong troubleshooting and root-cause diagnostic skills
Experience using test equipment and diagnostic tools in field environments
Familiarity with operational environments where uptime and reliability are critical

Benefits

Comp & perks

Overtime eligibility
Shift differential
Discretionary bonus