CRM / Salesforce Systems Administrator

Pencor Construction

CRM Systems Administrator managing and supporting CRM systems platform for a 300+ user organization. Passionate about user adoption and enhancing implementation's business value.

Posted 5/23/2026full-timePalmerton • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $75,000 per yearWebsite

Tech Stack

Tools & technologies

CloudJavaScript

About the role

Key responsibilities & impact

Managing and supporting the CRM systems platform
User management, system configuration, and handling user support through Help Desk Cases
Developing custom objects, fields, workflows, and validation rules to align with business processes
Setting up automation to streamline tasks and boost efficiency
Creating and maintaining documentation to support users and internal teams
Collaborating with colleagues to improve CRM systems with third-party tools or systems
Communicating with consultants and vendors as necessary

Requirements

What you’ll need

Established residency in Pennsylvania
H.S. Diploma or G.E.D.
Salesforce Administrator Certification
Minimum 2 years experience as a CRM Systems Administrator
Salesforce Proficiency- Sales Cloud, Service Cloud, Field Service+, Shield, Own Backup
Experience with additional CRM products a plus
Experience with CPQ (Configure, Price, Quote)
Experience with Conga Document Automation (Composer, Sign)
Proficiency with Agile Project Management / JIRA
Proficiency with DocuSign eSignature
Proficiency with GIT/Bitbucket
Proficiency with Microsoft 365
Excellent problem-solving skills
Scripting Skills - SOQL/SOSL, Apex, Javascript, HTML/CSS
Ability to work in a collaborative environment

Benefits

Comp & perks

Equal Opportunity Employer
Support for user adoption
Ongoing assistance to users
Collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce AdministrationSales CloudService CloudField Service+ShieldOwn BackupCPQConga Document AutomationSOQLApex

Soft Skills

problem-solvingcollaboration

Certifications

Salesforce Administrator Certification