Billing Clerk

Pencor Construction

Detail-oriented Billing Clerk handling customer service inquiries and processing billing information at PenTeleData. Involves troubleshooting and auditing accounts while collaborating within the team.

Posted 5/23/2026full-timePalmerton • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Answering high volume telephone calls
Troubleshooting customer issues
Speaking with customers in reference to abuse issues / policy violations
Corresponding with customers in reference to service issues
Answering Billing questions
Corresponding with customers regarding updated credit card information
Processing monthly refund and delinquent reports
Helping to open and sort mail
Posting payments and processing mail files
Making courtesy calls to customers
Auditing accounts
Answering emails from department email box
Communicating with partners in reference to accounts
Working with other PTD departments to resolve customer issues
Other duties as assigned by manager or director

Requirements

What you’ll need

H.S. Diploma or G.E.D.
Established residency in Pennsylvania
Previous Experience in Billing and/or Customer Service recommended
Understanding of Viruses and Network Security recommended
Familiarity with Windows Operating Systems recommended
Familiarity with PenTeleData policies preferred
Working knowledge of Microsoft Word and Excel
Possess a positive attitude
Excellent Communication Skills - Oral and written
Good Organizational skills
Good Follow-up Skills
Good Typing skills
Ability to interact well with customers on a daily basis
Ability to work independently and as part of a team
Ability to multitask in a fast paced environment
Ability to adapt to change and the changing needs of the company

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Pencor Construction Website LinkedIn All Job Openings 11 - 50 employees Founded 2016 🤝 B2B 🏛️ Government 🤝 Non-profit B2B
Government
Non-profit Pencor Construction is a commercial construction and general contracting firm based in Alpharetta, GA, providing design-build, design-bid-build, and construction management services for commercial, government, healthcare, faith-based and non-profit clients. The company emphasizes partner-first project delivery, guaranteed budgets (GMP), safety, quality controls, and experience in public projects, healthcare facilities, retail, office, parking decks and community buildings. Pencor also offers project estimating, constructability reviews, and long-standing referral relationships with design and engineering teams. Billing Clerk 🔥 0 minutes ago 🏢🏡 Palmerton – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 📊 Billing Specialist Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answering high volume telephone calls
Troubleshooting customer issues
Speaking with customers in reference to abuse issues / policy violations
Corresponding with customers in reference to service issues
Answering Billing questions
Corresponding with customers regarding updated credit card information
Processing monthly refund and delinquent reports
Helping to open and sort mail
Posting payments and processing mail files
Making courtesy calls to customers
Auditing accounts
Answering emails from department email box
Communicating with partners in reference to accounts
Working with other PTD departments to resolve customer issues
Other duties as assigned by manager or director 🎯 Requirements
H.S. Diploma or G.E.D.
Established residency in Pennsylvania
Previous Experience in Billing and/or Customer Service recommended
Understanding of Viruses and Network Security recommended
Familiarity with Windows Operating Systems recommended
Familiarity with PenTeleData policies preferred
Working knowledge of Microsoft Word and Excel
Possess a positive attitude
Excellent Communication Skills - Oral and written
Good Organizational skills
Good Follow-up Skills
Good Typing skills
Ability to interact well with customers on a daily basis
Ability to work independently and as part of a team
Ability to multitask in a fast paced environment
Ability to adapt to change and the changing needs of the company Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

BillingCustomer ServiceNetwork SecurityMicrosoft WordMicrosoft ExcelTypingTroubleshootingAuditingProcessing paymentsRefund processing

Soft Skills

Communication SkillsOrganizational skillsFollow-up SkillsPositive attitudeAbility to multitaskAbility to adaptInterpersonal skillsTeamworkIndependenceCustomer interaction

Certifications

H.S. DiplomaG.E.D.