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Customer Service Representative
Pearl Interactive Network, LLCRemote Customer Service Representative providing support related to dental insurance and coverage. Engaging with members and potential members through inbound calls during open enrollment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on providing accurate information about dental insurance plans during the open enrollment period. Capable of managing high call volumes while ensuring exceptional support to members.
Highest-signal resume keywords
Customer Service ExperienceEnrollment ExperienceDental ExperienceHigh Volume Call HandlingH.S. Diploma
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional SupportCommunication Skills
Industry Keywords
Dental Insurance PlansOpen Enrollment
About the role
Key responsibilities & impact- Provide exceptional support to members during the open enrollment period
- Ensure accurate information is provided about dental insurance plans
- Handle a high volume of inbound calls
Requirements
What you’ll need- H.S. Diploma
- 6 months of customer service experience
- Enrollment experience preferred
- Dental experience a plus
Benefits
Comp & perks- Health insurance
- Paid time off
- Flexible work arrangements