Experienced Critical Power Field Technician – UPS Field Engineer

Pearce Services

Field Technician role with Pearce Services maintaining critical power systems like UPS and DC systems. Installing, troubleshooting, and providing exceptional customer service in Columbus, OH.

Posted 5/16/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $35,000 - $50,000 per yearWebsite

About the role

Key responsibilities & impact

Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
Customer relationship building – Provide excellent customer service and upsell products.
Field troubleshooting calls from customers to a satisfactory resolution.
Quickly respond to critical situations.
Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data.
Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
Specific duties may vary or evolve over time based on business and client needs.

Requirements

What you’ll need

Minimum of five (5) years serving in an OEM service environment in the critical power space -OR-
Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability.
Prior military training in electronics or avionics (A School, AIT, etc.) preferred
Good understanding of AC/DC electrical principles.
Knowledge of test equipment operation, such as multi-meters, and battery test equipment
Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities.

Benefits

Comp & perks

health and life insurance
401k with employer match
paid time off
tuition reimbursement
professional development courses and training
performance and referral bonuses
production incentives
tool/equipment and fuel stipends
company vehicle
per diem
flexible spending accounts
HSA option
paid vacation
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

electrical equipment installationbattery maintenancefailure analysistroubleshootingcomponent replacementAC/DC electrical principlesreading electronics schematicstest equipment operationbattery test equipmentcritical power systems

Soft Skills

customer relationship buildingexcellent customer servicementoringproblem-solvingdecision-makingwork ethicpunctualitytrustworthinessreliabilityadaptability

Certifications

military training in electronicsmilitary training in avionics