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Pearce Services

Experienced Critical Power Field Technician – UPS Field Engineer

Pearce Services

. Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.

Posted 5/16/2026full-timeRemote • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $35,000 - $50,000 per yearWebsite

About the role

Key responsibilities & impact
  • Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
  • Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
  • Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
  • Customer relationship building – Provide excellent customer service and upsell products.
  • Field troubleshooting calls from customers to a satisfactory resolution.
  • Quickly respond to critical situations.
  • Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data.
  • Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
  • Specific duties may vary or evolve over time based on business and client needs.

Requirements

What you’ll need
  • Minimum of five (5) years serving in an OEM service environment in the critical power space -OR-
  • Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability.
  • Prior military training in electronics or avionics (A School, AIT, etc.) preferred
  • Good understanding of AC/DC electrical principles.
  • Knowledge of test equipment operation, such as multi-meters, and battery test equipment
  • Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
  • Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
  • Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
  • Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities.

Benefits

Comp & perks
  • health and life insurance
  • 401k with employer match
  • paid time off
  • tuition reimbursement
  • professional development courses and training
  • performance and referral bonuses
  • production incentives
  • tool/equipment and fuel stipends
  • company vehicle
  • per diem
  • flexible spending accounts
  • HSA option
  • paid vacation
  • paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
electrical equipment installationbattery maintenancefailure analysistroubleshootingcomponent replacementAC/DC electrical principlesreading electronics schematicstest equipment operationbattery test equipmentcritical power systems
Soft Skills
customer relationship buildingexcellent customer servicementoringproblem-solvingdecision-makingwork ethicpunctualitytrustworthinessreliabilityadaptability
Certifications
military training in electronicsmilitary training in avionics