Own end-to-end execution of site maintenance work across assigned regions or accounts
Ensure work is completed safely, on time, and in accordance with customer SLAs and contractual requirements
Partner with dispatch, operations, and account management teams to prioritize and schedule work effectively
Monitor job progress, resolve escalations, and remove execution barriers in real time
Own job-level financial performance including revenue, cost, and margin
Monitor key KPIs including On-Time Delivery, Cost of Quality, and Productive Time Utilization (where applicable)
Develop and document standard operating procedures (SOPs) for site maintenance and disaster recovery execution
Create scalable playbooks for dispatching, subcontractor engagement, and job closeout
Ensure alignment with the Pearce Reliability System and broader Cooling & Power operating model

Requirements

5+ years of experience in project management, operations, or field service delivery (HVAC, Generator, UPS, Facilities, or related industries preferred)
Proven experience managing subcontractors or third-party vendors at scale
Strong financial acumen with experience managing job-level P&L performance
Experience building or scaling new programs, service lines, or operational capabilities
Familiarity with field service management systems (e.g., Salesforce, dispatching tools, ERP systems)
Excellent problem-solving skills with the ability to operate in a fast-paced, ambiguous environment
Strong communication and stakeholder management skills

Benefits

Competitive compensation
Comprehensive health benefits including medical, dental and vision insurance
Flexible spending accounts
HSA option
Paid vacation
Paid holidays
Company-matching 401(k) Retirement
Life Insurance
Tuition reimbursement
Professional development training
Company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementfinancial acumenP&L managementstandard operating proceduresdisaster recovery executionKPI monitoringprogram developmentservice line scalingproblem-solving

Soft Skills

communicationstakeholder managementteam collaborationtime managementadaptability