Regional Service Manager

Peak Technologies, Inc.

Regional Service Manager responsible for service performance and customer satisfaction. Leading Customer Service Engineers and ensuring operational efficiency with frequent regional travel.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing customer service teams and driving operational efficiency through data analysis and feedback. Ensures high levels of customer satisfaction and adherence to service level agreements while maintaining safety standards.

Highest-signal resume keywords

Team LeadershipCustomer Service ManagementOperational EfficiencyData-Driven ImprovementSLA Achievement

ATS Keywords

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Applicant Tracking System Keywords

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Industry Keywords

Customer ExperienceService DeliveryContinuous ImprovementRegional Performance ManagementSafety StandardsThird-Party CoordinationCustomer SatisfactionOperational ConsistencyRegional TravelService Performance

About the role

Key responsibilities & impact

Responsible for overall performance, effectiveness, and customer experience of assigned region
Lead a team of 10-15 Customer Service Engineers
Coordinate third-party service resources for successful service delivery
Drive continuous improvement and operational efficiency using data and feedback
Manage regional service performance including customer satisfaction and SLA achievement
Ensure adherence to company processes and safety standards in service delivery
Frequent regional travel (up to 50%) to support operational consistency and engagements

Requirements

What you’ll need

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Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Peak Technologies, Inc. Website LinkedIn All Job Openings 501 - 1000 employees 📦 Logistics 🏭 Manufacturing ☁️ SaaS Logistics
Manufacturing
SaaS Peak Technologies, Inc. is a global provider of end-to-end supply chain, mobile workforce and automation solutions that modernize factories, optimize warehouses, support retail storefronts and reimagine field services and last-mile delivery. The company supplies hardware (printers, scanners, mobile computers, tablets, radios), software (Peak Analytics, asset visibility and labeling/warehouse management tools) and services (printing & labeling, managed mobility, equipment repair, project management, telecom expense management, robotics/automation integration and AI-enabled automation intelligence). Peak serves manufacturing, warehousing, retail, healthcare and transportation customers with a mix of device-as-a-service, managed services, consulting and on-site support. Regional Service Manager 🔥 3 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for overall performance, effectiveness, and customer experience of assigned region
Lead a team of 10-15 Customer Service Engineers
Coordinate third-party service resources for successful service delivery
Drive continuous improvement and operational efficiency using data and feedback
Manage regional service performance including customer satisfaction and SLA achievement
Ensure adherence to company processes and safety standards in service delivery
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