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Peak & Peak

Senior Salesforce Consultant, Business Analyst

Peak & Peak

Senior Salesforce Consultant & Business Analyst in CRM Practice. Remote position focusing on Salesforce solutions and client engagement, requiring extensive experience.

Posted 4/13/2026full-timeRemote • 🇦🇹 AustriaSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • You act as an "integrator" between business requirements and technology solutions to identify solutions for customer challenges
  • Prepare and lead client workshops to capture requirements and challenges
  • Translate business requirements into detailed user stories through close collaboration with the client
  • Take ownership and coordinate development activities throughout the project, keeping the client and project stakeholders informed of progress
  • Lead and coordinate QA and UAT activities
  • Stay up to date on innovations, trends and developments around Salesforce to provide clients with the most modern solutions
  • Develop your skills through Salesforce training and mentoring
  • Serve as a mentor for other employees
  • Analyze data and continuously produce reports to improve insights
  • Take responsibility for internal initiatives and innovation tasks
  • Participate in pre-sales activities

Requirements

What you’ll need
  • Minimum of 4 years' experience in consulting or a comparable industry
  • Solid experience in eliciting functional requirements for at least 4 years
  • At least 4 years' experience with Salesforce Sales, Service, Marketing or Commerce Cloud
  • Experience in pre-sales activities is a must
  • Proven experience leading IT projects
  • Salesforce certifications are required
  • Practical experience configuring Salesforce Formulas, Process Builder and Flows
  • Experience redesigning processes and managing client expectations
  • Experience with project management and change management is an advantage
  • Proactive and solution-oriented working style
  • Able to perform fully remotely and with prior experience working in a remote team
  • Specialization in industry clouds such as Consumer Goods Cloud or Nonprofit Cloud is an advantage
  • German and English language skills are required
  • Additional language skills are an advantage

Benefits

Comp & perks
  • Salesforce training
  • Employee mentoring
  • Flexible working hours
  • Remote work / work-from-home options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Salesforce Sales CloudSalesforce Service CloudSalesforce Marketing CloudSalesforce Commerce CloudSalesforce FormulasSalesforce Process BuilderSalesforce Flowsproject managementchange managementdata analysis
Soft Skills
solution-orientedproactivementoringcommunicationcollaborationleadershipclient managementworkshop facilitationrequirement elicitationstakeholder management
Certifications
Salesforce certifications