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Senior Salesforce Consultant, Business Analyst
Peak & PeakSenior Salesforce Consultant & Business Analyst in CRM Practice. Remote position focusing on Salesforce solutions and client engagement, requiring extensive experience.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- You act as an "integrator" between business requirements and technology solutions to identify solutions for customer challenges
- Prepare and lead client workshops to capture requirements and challenges
- Translate business requirements into detailed user stories through close collaboration with the client
- Take ownership and coordinate development activities throughout the project, keeping the client and project stakeholders informed of progress
- Lead and coordinate QA and UAT activities
- Stay up to date on innovations, trends and developments around Salesforce to provide clients with the most modern solutions
- Develop your skills through Salesforce training and mentoring
- Serve as a mentor for other employees
- Analyze data and continuously produce reports to improve insights
- Take responsibility for internal initiatives and innovation tasks
- Participate in pre-sales activities
Requirements
What you’ll need- Minimum of 4 years' experience in consulting or a comparable industry
- Solid experience in eliciting functional requirements for at least 4 years
- At least 4 years' experience with Salesforce Sales, Service, Marketing or Commerce Cloud
- Experience in pre-sales activities is a must
- Proven experience leading IT projects
- Salesforce certifications are required
- Practical experience configuring Salesforce Formulas, Process Builder and Flows
- Experience redesigning processes and managing client expectations
- Experience with project management and change management is an advantage
- Proactive and solution-oriented working style
- Able to perform fully remotely and with prior experience working in a remote team
- Specialization in industry clouds such as Consumer Goods Cloud or Nonprofit Cloud is an advantage
- German and English language skills are required
- Additional language skills are an advantage
Benefits
Comp & perks- Salesforce training
- Employee mentoring
- Flexible working hours
- Remote work / work-from-home options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce Sales CloudSalesforce Service CloudSalesforce Marketing CloudSalesforce Commerce CloudSalesforce FormulasSalesforce Process BuilderSalesforce Flowsproject managementchange managementdata analysis
Soft Skills
solution-orientedproactivementoringcommunicationcollaborationleadershipclient managementworkshop facilitationrequirement elicitationstakeholder management
Certifications
Salesforce certifications