Customer Care Associate

PCC Insurance

Customer Care Associate role in Malta, offering customer support in a hybrid environment. Working with clients through excellent communication and teamwork skills.

Posted 6/1/2026full-timeTa' Xbiex • 🇲🇹 MaltaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Customer Care Associates are responsible for providing support and assistance to customers in a dynamic team environment.
Focus on fostering good relationships with clients and ensuring a positive customer experience.
Work towards obtaining relevant certifications through training sponsorships provided by the company.

Requirements

What you’ll need

An advanced level of education
IT proficiency
Fluency in written and spoken English and Maltese
The ability to establish good relationships with all types of clients and intermediaries
Experience in a customer care related discipline would be considered an asset

Benefits

Comp & perks

Reduced summer hours
Hybrid work
Sponsorships for professional qualifications and training
Health insurance
Staff discounts

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

customer supportrelationship buildingcommunicationteamworkcustomer experience

Certifications

relevant certifications