Customer Service Representative – Portuguese Speaker
PayPal
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇪 Ireland
Visit company websiteJob Level
Junior
About the role
- Respond to customer inquiries via phone, email, and chat
- Research and resolve customer concerns accurately
- Provide guidance on PayPal products, features, and services
- Escalate issues when necessary and relay customer feedback
Requirements
- Fluency in both Portuguese & English
- Minimum of 1 year of relevant work experience in remote environment
- Comfortable navigating multiple systems/tools simultaneously
- Proactively communicates with team leads and peers
Benefits
- Health and life insurance
- Flexible work environment
- Employee shares options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
proactive communicationcustomer serviceproblem solvingresearch skillsteam collaboration