Manager, Customer Experience Strategy

PayPal

High-impact leader for Venmo's Customer Experience Strategy, driving revenue growth and partnerships. Collaborate across teams to shape long-term strategies and ensure alignment with customer needs.

Posted 4/29/2026full-timeSan Jose • California, Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $116,500 - $173,250 per yearWebsite

About the role

Key responsibilities & impact

Drive revenue growth and global market expansion
Lead negotiation with external partners
Shape long-term commercial strategy
Establish scalable partnership frameworks
Align product and business levers to maximize revenue
Collaborate across multiple teams for effective outcomes

Requirements

What you’ll need

5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience

Benefits

Comp & perks

Generous paid time off
Healthcare coverage for you and your family
Resources to create financial security
Support for your mental health
Flexible, balanced work culture

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

negotiationstrategic thinkingcollaborationleadershipcommunication