Lead Outbound Product Manager

PayPal

Lead Outbound Product Manager focusing on enhancing customer experience with PayPal's checkout solutions. Collaborating with cross-functional teams to ensure product profitability and alignment with market needs.

Posted 4/23/2026full-timeNew York City • California, New York • 🇺🇸 United StatesSenior💰 $176,500 - $262,350 per yearWebsite

About the role

Key responsibilities & impact

Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Controls for the customer experience and customer needs in product requirements and as an input to decision making.
Monitors metrics that inform the success of products including usability studies, research and market analysis.
Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Monitors product profitability measures, including budget.
Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
Interfaces with product and technology leadership as needed.
Partners with content developers, data scientists, product designers and user experience researchers.

Requirements

What you’ll need

5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Payments Industry or eCommerce Expertise: 5 to 8 years of experience in consumer payments or eCommerce, particularly with checkout optimization.
Business-to-Business Sales and Relationship Building: Demonstrated experience of 5+ years in business-to-business pre-sales, solution consulting, business development or account management.
Partner Relationship Development: Proven track record in identifying, developing, and contracting partner relationships within an enterprise context.
Enterprise Merchant or Marketplace Expertise: Hands-on experience working with the processing and payout needs of enterprise merchants or marketplaces.
Effective Communication Skills: Adaptable and eloquent communicator with the ability to effectively engage with stakeholders at various levels, including product teams, engineering teams, and clients.
B2B and Product Software Proficiency: Experience with B2B and product software tools, including but not limited to PowerPoint, Salesforce, Jira, and SharePoint.
Preferred Buyer Experience: Previous experience as a buyer of payment services is preferred.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options
Generous paid time off
Resources to create financial security and support your mental health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

checkout optimizationdata-driven decision-makingmarket researchcompetitive analysisproduct profitability measurescustomer discoveryanalytics

Soft Skills

effective communicationrelationship buildingstakeholder engagementadaptabilityaccountability