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PayPal

Business Risk & Operations Analyst – Payment Services

PayPal

Business Risk & Operations Analyst for PayPal’s Payment Services team. Managing escalations, partnering with stakeholders, and enhancing risk management in payments operations.

Posted 4/14/2026full-timeSan Jose • California, Illinois, Texas • 🇺🇸 United StatesJunior💰 $64,000 - $91,850 per yearWebsite

About the role

Key responsibilities & impact
  • Prioritize and analyze internal and external escalations to prevent future escalations.
  • Provide feedback regarding necessary changes and updates including policies, upgrades, and potential workflow changes.
  • Function as Subject Matter Expert, partnering with key stakeholders for educating, training, coaching, and enhancing risk/detections.
  • Report trends, make recommendations, and escalate issues/concerns appropriately to enhance the program.
  • Develop robust monthly insights for team members and the leadership team.

Requirements

What you’ll need
  • 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • Detail-oriented, with attention to meeting documentation-based timelines
  • Strategic thinker who understands what they are doing and why they are doing it
  • Analytical thinker who can work comfortably on data analysis and other internal tooling

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Comprehensive wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
detail-orientedstrategic thinkeranalytical thinkercoachingeducatingtraining
Certifications
Bachelor’s degree