PayPal

Senior Manager, Commercial Enablement

PayPal

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $169,500 - $291,500 per year

Job Level

Senior

Tech Stack

Go

About the role

  • Drive product strategy with cross-functional stakeholders consistent with the shared vision for the product
  • Plan and implement the architectural roadmap balancing innovation, technical implementation, regulatory requirements, time-to-market, customer needs, and profitability
  • Assess customer experience and customer needs in product requirements and decision making
  • Set up data gathering mechanisms and define metrics that inform product success, including usability studies, research and market analysis
  • Lead workstreams including analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making
  • Oversee product profitability measures, including budget management
  • Plan operational mechanisms driving execution and accountability (Product Reviews, Operating Reviews, Business Reviews)
  • Interface with product leadership and partner with content strategists, data scientists, product designers and UX researchers
  • Serve as a trusted expert for training and development; share knowledge of Enterprise Payments and PSP Platform systems with commercial and operational stakeholders
  • Partner with Account Managers on large strategic deals; prepare narratives, influence merchant stakeholders, and collaborate with Solution Engineering for product integration
  • Analyze and solve operational business/process problems related to Omnichannel processing uptake
  • Foster cross-functional partnerships with Sales, Account Management, Finance, Go-to-Market, and Data Science
  • Monitor industry trends in payment processing and document common merchant questions/challenges through the deal process

Requirements

  • Minimum of 12 years of relevant work experience
  • Bachelor's degree or equivalent experience (Bachelor’s degree in Finance, Business, or related field preferred)
  • Previous management experience
  • Proven experience in the payments industry with a focus on global processing and Enterprise Payments
  • Experience with Enterprise Payments processing and value added services; consultative mindset with merchants
  • Strong analytical mindset and data-driven decision making; financial modeling experience is a plus
  • Excellent problem-solving skills and ability to address complex operational challenges
  • Strong communication and interpersonal skills; ability to influence and engage stakeholders informally
  • Ability to guide and align diverse cross-functional teams without direct authority
  • Merchant-centric innovation: translating complex merchant needs into scalable strategies
  • Collaborative spirit and willingness to roll up sleeves to drive deals
  • Expert in PowerPoint, Excel and Microsoft suite
  • Advanced degree preferred (optional)
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