PayPal

Senior Manager, Compliance – Identity Theft Program Oversight

PayPal

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Arizona • Illinois • United States

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Salary

💰 $130,500 - $193,600 per year

Job Level

Senior

About the role

  • Lead complex projects and problem resolution efforts related to risk management.
  • Collaborate with teams to identify and analyze risks that may impact operations and assets.
  • Develop and implement strategies for risk mitigation and compliance.
  • Assess current business trends to inform risk management practices and improvements.
  • Drive global process improvements through effective project management and stakeholder engagement.

Requirements

  • 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
  • Advanced degree or certifications (e.g., CRCM, CAMS, CCEP) preferred.
  • Demonstrated knowledge of applicable regulations, including: Identity Theft Red Flags Rule, Fair Credit Reporting Act (FCRA) and Fair and Accurate Credit Transactions Act (FACTA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Consumer Financial Protection Bureau (CFPB) guidance, other applicable consumer protection laws.
  • Proven experience developing and maintaining compliance programs, controls, and monitoring frameworks specific to consumer and/or merchant lending and servicing functions.
  • Skilled in collaborating across the three lines of defense, including Legal, Operations, Product, and Risk, to develop and implement scalable and sustainable compliance solutions.
  • Experience supporting third-party oversight or vendor management programs for collections agencies or servicing partners.
  • Strong understanding of governance structures, Issue Management, and root cause analysis related to compliance incidents.
  • Excellent communication and presentation skills, with the ability to clearly explain regulatory expectations and influence cross-functional stakeholders.
  • Ability to interpret policy and regulatory requirements and apply them in practice.
Benefits
  • medical
  • dental
  • vision
  • life and disability insurance
  • parental and family leave
  • 401(k) savings plan
  • paid time off
  • flexible work environment
  • employee shares options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
risk managementcompliance programscontrolsmonitoring frameworksthird-party oversightvendor managementgovernance structuresissue managementroot cause analysisregulatory interpretation
Soft Skills
communication skillspresentation skillscollaborationstakeholder engagementproblem resolution
Certifications
CRCMCAMSCCEP