Manager, Solutions Partner
PayPal
full-time
Posted on:
Location Type: Hybrid
Location: San Jose • Arizona, California, Illinois, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $111,500 - $191,950 per year
Job Level
Mid-LevelSenior
About the role
- Actively participate in the technical discovery phase with customers to understand their needs and requirements.
- Assist customers during the integration and onboarding process, ensuring smooth and successful deployment of solutions.
- Explain complex technical concepts to C-level executives and non-technical audiences, ensuring they understand PayPal's technology and value proposition.
- Record and review the solutioning process with the integration team to ensure technical and business requirements are met.
- Represent the technical voice of the customer internally, participating in product design and roadmap reviews to ensure customer needs are addressed.
Requirements
- 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- Experience with PayPal's Braintree and PPCP platforms.
- Experience in fraud and risk relating to ecommerce transactions and mitigation best practices.
- Responsible for maintaining records and documents associated with the engagement from Discovery, to post go live.
- Responsible for creating and maintaining documentation used with merchants.
- Will provide training to internal organizations on Risk and Fraud Management products, best practices and sales guidance.
Benefits
- Flexible work environment
- Employee shares options
- Health and life insurance
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
integrationonboardingdocumentationfraud managementrisk managementecommerce transactionssolutioningtechnical discoveryproduct designroadmap reviews
Soft skills
communicationcustomer engagementtechnical explanationcollaborationtraining