Staff Experience Designer, Consumer Servicing
PayPal
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $152,500 - $262,350 per year
Job Level
Lead
About the role
- Design how PayPal helps customers get answers and resolve issues
- Shape experiences connecting self-service, AI assistance, and live support
- Collaborate with product, operations, and customer service teams to improve clarity and strengthen trust
Requirements
- 5+ years relevant experience
- Bachelor's degree OR equivalent combination of education and experience
Benefits
- Health and life insurance
- Flexible work environment
- Employee shares options
- Paid time off
- Wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
collaborationcommunicationproblem-solvingcustomer servicetrust-building