Communications

• Respond promptly to new patient inquiries through text or chat platforms, ensuring a professional and friendly approach at all times.
• Communicate with leads using platforms like GoHighLevel (Eliza) to guide them through the appointment scheduling process.
• Maintain clear, consistent, and accurate written communication with prospective patients to ensure a smooth booking experience.
• Accurately input and manage patient information while scheduling appointments.
• Follow structured workflows to ensure all leads are properly tracked and converted into confirmed appointments.
• Collaborate with team members via Slack and manage assigned tasks through ClickUp to maintain transparency and organization.
• Handle a high volume of messages while maintaining attention to detail, empathy, and professionalism.
• Uphold communication standards and performance metrics by delivering prompt and courteous responses.
• Work independently and ensure consistency in follow-ups and lead conversion efforts.

Communication Assistant

LatAm Regional Communications Associate – Contractor, Part-Time

Communications Analyst

Marketing and Communications Intern