Client Success and Operations Coordinator
WIN Home Inspection
Job Level
Mid-LevelSenior
About the role
- Job Title: Client Onboarding Specialist
- Position Type: Full-Time, Remote
- Working Hours: US Hours
- About Pavago: At Pavago, we’re currently hiring on behalf of one of our clients for a Client Onboarding Specialist role focused on HubSpot strategy, client communication, and implementation oversight.
- Responsibilities: Client Onboarding & Strategy Development; Project Management & Execution; Client Communication & Reporting
- What Makes You a Perfect Fit: ...
- Required Experience & Skills: …
- Typical Day: You’ll start your day by reviewing current project statuses, client feedback, and task assignments in Teamwork. Then, you may jump on a sales call to support a demo or help map a solution. Throughout the day, you’ll check in with clients, monitor project timelines, document strategy updates, and analyze HubSpot data to drive performance reviews. You'll collaborate with internal teams to ensure delivery and close out the day by preparing meeting notes, planning reports, or flagging blockers for follow-up.
- Interview Process: Initial Phone Interview; Final Client Interview; Reference & Background Checks
- Ready to Apply: ...
Requirements
- Strong working knowledge of HubSpot (Sales, Marketing, or Service Hub experience preferred)
- Previous experience in client success, project management, or digital strategy roles
- Ability to translate marketing and business objectives into structured project plans
- Excellent written and verbal communication skills
- Ability to manage multiple deadlines and maintain attention to detail
- High degree of professionalism and interpersonal skills when working with clients and internal teams
- Willingness to continuously learn and maintain HubSpot certifications
- Familiarity with Teamwork, Asana, Trello, or other project management tools is a plus
- You have a strong understanding of HubSpot and know how to translate complex needs into effective strategies
- You’re confident in leading conversations with clients and cross-functional teams
- You think strategically and act tactically balancing big-picture goals with day-to-day deliverables
- You’re organized, dependable, and can handle multiple projects simultaneously
- You communicate with clarity, professionalism, and empathy
