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Operations Analyst
Patriot Bank, N.A.Institutional Banking Operations Analyst supporting day-to-day operational functions in banking. Ensuring accuracy and compliance in customer onboarding, exception processing, reconciliations, and more.
About the role
Key responsibilities & impact- Support day-to-day operational functions within the Institutional Banking group.
- Ensure accuracy, timeliness, and compliance of operational activities.
- Investigate and resolve exceptions, discrepancies, and incidents and customer inquiries.
- Maintain daily operational reporting, including transaction volumes, limits, and settlement activity.
- Coordinate with fintech partners and internal stakeholders to support payment flows and settlement processes.
- Manage prefunding, reserve accounts, and settlement reconciliation processes.
- Oversee end-to-end processes to effectively set up new institutional accounts.
- Monitor for accuracy, documentation, and risk controls.
Requirements
What you’ll need- Bachelor’s degree in Finance, Business, Accounting, or a related field (or equivalent experience).
- 5+ years of experience in banking operations, with exposure to new account onboarding and daily exception item handling.
- Knowledge of ACH lifecycle (origination, settlement, returns, and exceptions).
- Familiarity with banking regulations including BSA/AML and OFAC requirements.
- Clear and effective communicator
- Collaborative team player
- Detail-driven with a high level of accuracy
- Experience in a community bank environment.
- NACHA Accredited ACH Professional (AAP) certification.
- Knowledge of payment processors, middleware providers, or sponsor bank models.
- Exposure to card networks and settlement processes.
Benefits
Comp & perks- This job does not have managerial responsibilities.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
banking operationsnew account onboardingexception item handlingACH lifecyclesettlement processestransaction volumessettlement reconciliationpayment processorsmiddleware providerscard networks
Soft Skills
clear communicationcollaborative team playerdetail-drivenhigh level of accuracy
Certifications
NACHA Accredited ACH Professional (AAP)