The Business Control Monitoring Officer is responsible for designing, evaluating and monitoring the effectiveness of operational controls within the First Line of Defense.
This role works closely with business units to ensure that key controls are properly designed, operating effectively, and aligned with internal policies and regulatory requirements.
The position plays a critical role in daily, weekly and quarterly monitoring while supporting risk mitigation and enhancing the overall control environment.
Design procedures and processes for inception of Control Monitoring Team
Execute control testing and monitoring activities across business processes to validate design and effectiveness of controls (daily, weekly, monthly)
Identify, document and report control gaps, process weaknesses, or emerging risks and recommend remediation actions with urgency
Collaborate with business partners to track and verify timely closure of control issues and findings
Support execution of the Risk and Control Self-Assessment (RCSA) process by providing input on control performance and testing results
Develop control monitoring dashboards and reports for management and governance forums
Maintain comprehensive documentation of test plans, procedures, and results in accordance with internal standards
Partner with the Second Line (Compliance, Risk) to ensure alignment with the broader risk framework
Participate in process improvement initiatives to strengthen the control environment and reduce operational risk exposure controls
Requirements
Bachelor’s degree in Finance, Business, Risk Management, or a related field
5+ years of experience in control monitoring, audit, compliance, or operational risk within a financial institution
Strong understanding of internal control frameworks and First Line of Defense responsibilities
Experience with control testing, RCSAs, issue management, and reporting
Familiarity with regulatory standards
Strong analytical skills, attention to detail, and problem-solving capabilities
Excellent communication skills and ability to interact with cross-functional teams
Benefits
401K
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Flexible Spending Account
Employee Assistance Program
Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
control monitoringauditcomplianceoperational riskcontrol testingRisk and Control Self-Assessment (RCSA)issue managementreportinginternal control frameworksprocess improvement
Soft skills
analytical skillsattention to detailproblem-solvingcommunication skillscollaborationinterpersonal skills