Senior Customer Success Manager
Bridgestone Americas
YouTube Strategist, Customer Success Manager
PatGostek.com
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- developing and implementing effective strategies to improve our clients' YouTube Channels
- maintaining and building strong relationships with clients
- ensuring clients' satisfaction with products and services
- providing hands-on support regarding YouTube growth, video marketing, and video production
- preparing and taking part in client workshops
- preparing performance reports for clients
- operating closely with the Sales and Product teams
- managing your own accounts
- consulting and guiding clients towards YouTube success
Requirements
- Love for YouTube, and video
- Having your own YouTube channel is a huge plus
- Fluent in English is a must-have (every other language is a plus)
- Confident, customer-focused approach both written and verbal
- Ability to build and maintain strong relationships with clients
- Strong problem-solving and analytical skills
- Bonus if previous experiences include:
- First experience in SEO, online marketing, video production, or consulting
- YouTube Studio, Google Analytics, Search Console
- Video production
- Working in an agency
- Working in a SaaS start-up
Benefits
- working with leading international brands
- room and appreciation for your own ideas and improvements
- knowledge-transfer and training in video marketing, SEO (especially Video SEO) and consulting
- flexible working hours (Possibility to work Full- or Part time )
- remote-first culture – you can work from anywhere
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SEOonline marketingvideo productionYouTube growthvideo marketingYouTube StudioGoogle AnalyticsSearch Console
Soft skills
customer-focusedrelationship buildingproblem-solvinganalytical skillscommunication
