Parexel

Clinical Operations

• Assists FSP Clinical Operations Management with activities in support of contracted services
• Conducts direct performance management of assigned staff to support Client FSP Clinical Operations activities
• May serve as a central Point of Contact (POC) between Senior Management and key Client personnel for contracted FSP Clinical Operations activities
• Manages program issues, including problem identification, resolution, and escalation
• Oversees onboarding and offboarding of staff, as applicable

Associate Manager, Clinical Operations

Business Operations

• The Business Operations Associate serves as the internal coordinator for the work order, contract modification, contract management, and purchase order processes.
• Works closely with the Director, Clinical Portfolio Services, Business Operations and key stakeholders to follow tight financial controls.
• Responsible for project management, and coordination required to drive the business to efficient and effective financial and resource management processes.
• In partnership with FP&A, Procurement, Suppliers and Clinical Operations, ensure accurate, transparent, and timely contract and purchase order creation to support Clinical Operations.
• Enter contracts, track POs, and change orders for Functional Service Provider (FSP) engagements.
• Provides support to Clinical Business Operations team with budget, forecast and long-term planning, generating variance analyses for projects, and decision-making and insights development of forecasting and scenario support (e.g., what-if analyses, budget impacts).
• Report generation such as, but not limited to, FTE reporting and financial variance reports.
• Contribute to continuous improvement and maintain a focus on value-add services relating to resource planning and financial planning.

Business Operations Associate

Administrative Assistant

• Serve as a trusted partner to senior leaders, anticipating needs and proactively managing priorities
• Act as an extension of leadership by ensuring seamless day-to-day operations and enabling focus on high-value work
• Build strong working relationships with executives, stakeholders, and cross-functional teams
• Own complex, high-volume executive calendars with full autonomy
• Proactively prioritize meeting requests, balancing competing demands and shifting priorities
• Review and triage inbox requests, synthesizing information and making scheduling recommendations
• Manage complex domestic and international travel arrangements, often involving multi-stop itineraries
• Anticipate travel needs and make informed logistical decisions aligned with business priorities
• Ensure seamless execution of travel plans, including contingency planning for changes
• Bring structure and clarity to fast-moving, often ambiguous situations
• Track deadlines, commitments, and deliverables to ensure nothing falls through the cracks
• Manage expense reporting and supporting documentation in a timely and accurate manner
• Support event and speaking engagement preparation, including coordination of logistics, materials, and deadlines
• Manage competing priorities across multiple leaders and stakeholders
• Adapt quickly to last-minute changes, proactively resolving conflicts and rescheduling as needed
• Apply sound judgment to make decisions independently while knowing when to escalate
• Leverage tools such as Outlook, Teams, and expense systems (e.g., Concur) to manage workflows effectively
• Embrace new technologies, including AI-enabled tools, to improve efficiency and streamline processes
• Identify opportunities to optimize processes and enhance team effectiveness

Senior Administrative Assistant

Events

• Develop and implement a comprehensive global strategy for external events that aligns with the organization's overarching objectives and growth goals.
• Plan, manage, and execute a portfolio of events, including customer-facing experiences, industry conferences and sponsorship initiatives.
• Develop events that have a clear creative narrative, that align and drive strategy; secure thought leadership opportunities and plenary experiences that give lift to the event narrative; support script development/process to fully connect the event experience and inspire participants.
• Create production flows and schedules; provide onsite management for general sessions at events to include set up, technical direction, rehearsals, tear down, and other oversight as needed.
• Identify key opportunities for global engagement through events, conferences, and partnerships.
• Act as a brand ambassador, ensuring all events reflect Parexel’s identity and strategic priorities.
• Oversee all aspects of event production, including venue selection, vendor management, logistics, and on-site coordination.
• Collaborate with senior leaders to identify and amplify key stories and messaging.
• Manage flawless execution of complex events.
• Plan and produce the worldwide events calendar.
• Define and track event KPIs to measure success, gather feedback, and identify areas for improvement.
• Provide post-event analysis, reports, and recommendations to stakeholders.
• Develop, manage, and optimize budgets for global events, negotiate contracts, ensure financial sustainability, high-quality event delivery and adherence to organizational standards.
• Analyze cost-effectiveness and ROI of events, making strategic recommendations for improvements.
• Deliver transparency reporting on financial excellence.
• Collaborate with internal departments to ensure that all activities are conducted in compliance with policies, procedures, and local regulatory/legal requirements, company policies, and code of conduct.
• Identify and mitigate potential risks associated with large-scale events.

Senior Director, Events

Affiliate Manager

• Responsible for site start-up, activation, relationship management, recruitment, and quality assurance
• Contributes to site selection and provides local intelligence
• Ensures site support and resolves issues
• Collaborates with various functions to optimize communication
• Maintains site quality and patient safety utilizing data analytics
• Supports Country Specific Activities for clinical trial implementation
• Deploys client site strategies by qualifying and activating assigned sites
• Reviews and assesses site qualification outputs for site selection
• Maintains knowledge of assigned protocols
• Conducts study start-up activities including Site Qualification
• Ensures follow up activities’ completion post Site Qualification visit
• Partners with the Clinical Research Associate for monitoring readiness
• Builds relationships and operational quality at the site

Site Care Partner – Oncology

Recruitment

• Accountable for the delivery of the recruitment strategy and tactics against the approved plan, timeline, and budget.
• Coordinate with other patient recruitment team members, the clinical study team, and other functional lines to ensure all patient recruitment deliverables are met.
• Provide oversight for vendors contracted to deliver patient recruitment and retention services.
• Monitor if recruitment strategies are meeting clinical trial enrollment and timeline goals, including country and site segmentation needs and enrollment of diverse and underrepresented populations.
• Proactively identify recruitment and retention risks, provide recommended mitigations, and oversee execution of contingency plans.
• Partner with other recruitment team members, the clinical study team, other internal stakeholders, and vendors to appropriately manage escalations and resolve issues.
• Support the delivery of innovative solutions for patient recruitment and retention.
• Lead study close-out activities including analysis of lessons learned and best practices.

Associate Manager, Clinical Operations

Business Operations Associate

Senior Administrative Assistant

Senior Director, Events

Site Care Partner – Oncology

Patient Recruitment Specialist