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Tech Stack
Tools & technologiesCloudPMPSDLC
About the role
Key responsibilities & impact- Supporting the Executive Director in leading enterprise wide quality compliance, governance, operational process excellence, vendor governance and risk management functions across Parexel’s global Data & Technology (D&T) organisation.
- Providing strategic and operational oversight for governance frameworks, Quality Management System (QMS) alignment, SDLC governance, supplier oversight, risk management and compliance by design practices supporting regulated and non-regulated technology environments.
- Serving as a senior leader responsible for strengthening operational discipline, inspection readiness, regulatory confidence and enterprise governance maturity while enabling modern, scalable and agile technology delivery.
- Supporting enterprise audit, regulatory inspection readiness, inspection coordination, audit responses and remediation activities.
- Owning and continuously improving QMS processes, SOP governance, controlled document lifecycle management and associated standards, templates and work instructions.
- Supporting enterprise SDLC governance, change management, release management and operational control processes across the technology lifecycle.
- Driving standardization, harmonization, process simplification and compliance by design across governance and delivery processes.
- Leading vendor qualification, governance, oversight and risk management for suppliers, cloud providers, strategic technology partners and outsourced delivery teams.
- Defining and maintaining supplier governance strategies, technical agreements, service expectations, performance monitoring and risk frameworks aligned to regulatory and operational expectations.
- Developing, maintaining and continuously improving D&T quality and operational risk frameworks, including criteria, tolerance, appetite, dashboards and executive-level reporting.
- Leading proactive risk identification, escalation, mitigation, governance assessment and continuous improvement activities across regulated technology environments.
- Acting as a key member of the Quality Leadership Team and partnering closely with D&T, Quality, Regulatory, Clinical, Security and Operational stakeholders.
Requirements
What you’ll need- Bachelor’s Degree in Business, Technology, Quality, Engineering, Life Sciences or related discipline required.
- Master’s Degree in Business, Technology, Quality or related discipline preferred.
- Relevant certifications such as PMP, ITIL, Lean Six Sigma, COBIT, ISO, SAFe or equivalent preferred.
- Proven leadership capability with experience building, developing and leading high-performing teams across complex, global and regulated environments.
- Deep expertise in governance, QMS, SOP management, compliance, operational process management and risk-based quality oversight.
- Strong understanding of SDLC governance, Agile, DevOps, cloud, SaaS and modern technology delivery models within regulated or GxP environments.
- Demonstrated ability to lead vendor governance, supplier oversight, third-party risk management and enterprise transformation or governance maturity initiatives.
- Excellent stakeholder management, executive communication, strategic thinking and problem-solving skills, with the ability to balance compliance, innovation and operational efficiency.
- Advanced level relevant experience in IT governance, compliance, process excellence, operational risk management or related disciplines, including significant experience within global organisations.
- Strong leadership and people management experience, including leading governance, operational excellence, compliance or transformation functions in complex matrix environments.
- Strong experience supporting regulated environments, including audits, inspections and regulatory engagements.
- Significant experience with SDLC governance, change management, operational controls, vendor governance, third-party risk management, cloud governance and SaaS oversight.
- Demonstrated experience driving enterprise transformation, process improvement, operational planning, budget management and engagement with executive leadership, clients and external stakeholders.
Benefits
Comp & perks- Competitive base salary
- Car allowance
- Bonus
- Holiday
- Other leading benefits you would expect with a top company in the CRO Industry.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Compliance ManagementOperational Process ManagementRisk-Based Quality OversightChange ManagementAgile MethodologiesDevOps PracticesCloud GovernanceSaaS OversightProcess ImprovementAudit Readiness
Soft Skills
Stakeholder ManagementExecutive CommunicationStrategic ThinkingProblem-SolvingLeadership
Certifications
PMPITILLean Six SigmaCOBITISOSAFe
